Appointment Scheduler

Appointment Scheduler

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As an Appointment Scheduler, you will be the crucial first point of contact, connecting our patients with the expert care they need, playing a pivotal role in their healthcare journey. Every day, you will expertly manage patient schedules, clarify instructions, and leverage technology to ensure seamless care coordination, all while offering compassionate support to diverse patient populations. To be successful in this role, you will combine strong clinical understanding with exceptional technological proficiency, a deep commitment to patient well-being, and an adaptable spirit keen on learning and collaboration.

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Job Requirements

• High school diploma or equivalent required
• Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment.

Join us at Catholic Health Initiatives, and become a part of our faith-based health system.