Employee Relations Specialist

The University of Miami has an exciting opportunity for an Employee Relations Specialist in the Human Resources’ Employee Relations Office. The Employee Relations Specialist manages an array of investigative and compliance-related activities on behalf of Human Resources’ Employee Relations Office (“ERO”). This individual works independently, and initiates or performs investigative activities, as directed. The Employee Relations Specialist administers the University’s equal employment opportunity policies and procedures to ensure alignment with the University’s continuous efforts in providing equal access and adherence to applicable laws. This incumbent designs and conducts related trainings on various topics, such as diversity awareness, employment laws, and other EO/diversity issues. The Employee Relations Specialist facilitates and develops strategies to improve supervisor/employee relations, manages complaint processes, including receiving investigating, analyzing, and making recommendations; compiles information and writes responses or investigative findings for internal and external complaints. Core Job Functions: Prepares investigative plans identifying the bases and issues involved, including, but not limited to the scope of the investigation; potential sources of evidence; individuals to be interviewed. Investigates internal and external complaints/charges involving various employee relations matters, such as discrimination, harassment, retaliation, and various policy violations within established timelines. Prepares responses to external charges and internal complaints for review and approval by supervisor. Maintains up-to-date knowledge of job-related legislation, regulations, and guidance to provide professional consultation and assistance to managers, supervisors, staff, faculty, and students. Provides support, guidance, and training to individuals on employee relations, diversity, and equal opportunity topics, and delivers training to HR partners on various HR topics and practices. Manages and administers a broad range of tasks, including resolving complaints, counseling individuals on University’s policies and procedures. Liaises with other functional units within Human Resources, including Client Services, Recruitment, Records, Talent and Organizational Development, Compensation, Payroll, and Benefits on various matters. Assists in the management of the department’s case management system, including the entry, follow-up and closure of case files in an accurate and compliant manner. Conducts all aspects of the job with appropriate level of confidentiality and sensitivity to employee and organizational data by storing documents carefully and disclosing confidential information only on a need-to-know basis. Adheres to University and unit-level policies and procedures and safeguards University assets. Core Qualifications: Education: Master's degree in relevant field required Experience: Minimum 5 years of relevant experience required Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. Employment Details: Job Status: Full time Employee Type: Staff The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. UHealth-University of Miami Health System ("UHealth") and the University of Miami have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. #J-18808-Ljbffr