Leasing Consultant

Job Description

Job Description

About Company:

At North Coast, we believe great communities start with great people. We're an owner-operated property management firm and we’re on a mission to perfect the apartment living experience—not just for residents, but for our teams. Our people-first culture, competitive benefits, and purpose-driven approach have helped our communities consistently rank among the top 10% nationally for resident satisfaction. We create space for every team member to grow, contribute, and thrive—because when our teams succeed, our communities do too.

About the Role:

As a Leasing Consultant at James you will play a pivotal role in driving occupancy and ensuring resident satisfaction within our community. Your primary objective will be to attract, engage, and secure prospective tenants by providing exceptional customer service and detailed property information. You will serve as the first point of contact for potential residents, guiding them through the leasing process from initial inquiry to lease signing. Additionally, you will collaborate closely with property management to maintain accurate records and support community initiatives that enhance resident retention. Your efforts will directly contribute to the financial success and positive reputation of Aperture within the competitive real estate market.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in leasing, sales, or customer service, preferably within the real estate or property management industry.
• Strong communication and interpersonal skills.
• Basic computer proficiency, including experience with property management software and Microsoft Office.
• Ability to work flexible hours, including weekends and evenings as needed.

Responsibilities:

• Greet and engage prospective residents, providing comprehensive tours of available units and community amenities.
• Respond promptly to inquiries via phone, email, and in-person visits, delivering accurate and persuasive information about leasing options and policies.
• Process rental applications, conduct background and credit checks, and prepare lease agreements in compliance with company standards and legal requirements.
• Maintain up-to-date knowledge of market trends, competitor offerings, and community events to effectively position Reve Boulder in the marketplace.
• Collaborate with property management to ensure timely lease renewals, resolve resident concerns, and support community engagement activities.

Skills:

The required skills such as strong communication and interpersonal abilities are essential for building rapport with prospective and current residents, ensuring clear and effective information exchange. Proficiency in property management software and Microsoft Office enables efficient handling of applications, lease documentation, and reporting tasks. Preferred skills like knowledge of Fair Housing laws ensure compliance and ethical leasing practices, while CRM experience supports organized and targeted outreach efforts. Multilingual capabilities enhance communication with a diverse community, fostering inclusivity and resident satisfaction. Together, these skills empower the Leasing Consultant to manage daily responsibilities effectively, contribute to occupancy growth, and uphold the community’s positive image.