Manager, Software Engineering (Miami)

Manager, Software Engineering

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s DigitalTeam has an exciting career opportunity for a full time Manager, Software Engineering reporting to the Director, Product Engineering.

This position is onsite and based in Miami, Florida.

This position is also not eligible for work authorization sponsorship.

Position Summary:

The Software Engineering Manager leads the design, development, and delivery of enterprise-grade digital commerce solutions built on SAP Commerce Cloud (Hybris) and a modern microservices ecosystem on the latest Spring stack. This dual-focus role combines hands‑on technical leadership with people management, program oversight, and stakeholder engagement. The incumbent is accountable for end‑to‑end engineering quality, scalability, performance, and time‑to‑market across both SAP Commerce and Spring‑based microservices.

• Leads architecture, design, and delivery of SAP Commerce Cloud (Hybris) solutions, including B2B, B2C, and headless commerce implementations.
• Provides technical direction across modules such as Product Catalog, Promotions, Order Management, Customer Support, Backoffice.
• Drives integration design with Microservices, GraphQL, SAP, AEM, payment gateways, Fidelio, CRM, and third‑party APIs.
• Oversees upgrades, migrations, and adoption of Spartacus / Composable Storefront.
• Establishes and enforces coding standards, design patterns, security practices, and performance benchmarks for SAP Commerce code base.
• Reviews critical pull requests, technical designs, and production incidents; acts as the final escalation point for complex technical issues.
• Architects and governs cloud‑native microservices using the latest Spring ecosystem, defining service decomposition strategies, API contracts, and versioning standards.
• Leads adoption of Spring Cloud components and establishes patterns for resilience, retries, circuit breakers, and rate limiting.
• Drives event‑driven and reactive architectures using Apache Kafka, Spring Cloud Stream, Spring WebFlux, and Project Reactor.
• Standardizes containerization and orchestration on Docker and Kubernetes; evaluates service mesh where applicable.
• Owns observability standards and ensures SLO/SLI‑based operational excellence.
• Drives integration of Spring Boot microservices with SAP Commerce for key commerce capabilities.
• Establishes migration and modernization roadmaps for legacy services.
• Owns end‑to‑end delivery of SAP Commerce and microservices programs, ensuring scope, schedule, quality, and budget commitments.
• Partners with Product, Business, and Architecture teams to translate business requirements into technical roadmaps.
• Drives Agile, Scrum, and SAFe practices; manages release cycles, environment strategy, CI/CD pipelines, and DevOps practices.
• Tracks and reports on engineering KPIs.
• Leads, mentors, and grows a team of tech leads and developers across onshore and offshore locations.
• Drives hiring, onboarding, capacity planning, performance reviews, and career development.
• Builds a high‑performance culture grounded in ownership, accountability, technical excellence, and continuous learning.
• Acts as the primary engineering point of contact for senior business stakeholders, product owners, and executive leadership.
• Manages relationships with SAP, system integrators, and other technology vendors.
• Ensures adherence to security standards and drives non‑functional requirements across all production systems.
• Champions automated testing, code quality tools, and production readiness checklists.
• Drives adoption of AI‑assisted developer tools and embeds AI into daily engineering workflows.
• Establishes responsible AI usage guidelines and tracks AI productivity metrics.
• Evaluates and pilots emerging AI capabilities for the SAP Commerce roadmap.

Qualifications and Education:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field required.
• 10-15 years of overall software engineering experience, with at least 6+ years on SAP Commerce / Hybris.5+ years of demonstrated business knowledge in the e-commerce / digital commerce domain.
• 10+ years of hands‑on experience designing and delivering microservices on the Spring stack.10+ years in a leadership capacity managing engineering teams of 15+ members.
• Proven track record of delivering large‑scale SAP Commerce implementations with microservices integrations.
• Hands‑on background in Java 17/21, Spring Boot 3.x, Spring Framework 6.x, REST/gRPC APIs, and SAP Commerce extension development.
• Experience with GraphQL and Domain‑Driven Design (DDD).
• Experience with SAP Commerce Cloud on Microsoft Azure, build manifests, and cloud operations.
• Experience running production microservices on Kubernetes with mature CI/CD, GitOps, and observability practices.
• Experience with Agile delivery models and modern DevOps tooling.

Technical/Functional Skills:

• Deep expertise in SAP Commerce architecture and integration patterns.
• Proficiency with relational databases and search/indexing using Solr.
• Strong hands‑on experience designing and building microservices using the latest Spring ecosystem.
• Expertise in Spring Cloud for service discovery, routing, and fault tolerance.
• Proven ability to architect domain‑driven, loosely coupled microservices.
• Experience with reactive programming and event‑driven architectures.
• Hands‑on with containerization, orchestration, and service mesh concepts.
• Strong grounding in API security and zero‑trust principles.
• Experience integrating SAP Commerce with custom Spring Boot microservices.
• Working knowledge of NoSQL stores
• Practical, daily use of AI coding assistants and understanding of LLM fundamentals.
• Ability to evaluate and integrate GenAI use cases into commerce.
• Strong judgment on responsible AI use.
• Strong business acumen and strategic thinking.
• Excellent stakeholder management and executive communication skills.
• Decision‑making under ambiguity and pressure.
• Coaching mindset; ability to grow leaders and contributors.
• Customer‑first orientation balanced with engineering rigor.
• Commercial awareness and bias for automation, simplification, and continuous improvement.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.