Air Export Specialist III - Los Angeles, CA

Air Export Specialist III - Los Angeles, CA

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Compensation Starting Range: $56,322-$69,000 This is a non-exempt position and this position is eligible for overtime compensation + benefits + 401K Schedule - Monday-Friday (Hybrid 4 days in office and 1 Day remote)

Position Summary

The Air Export Specialist III is responsible for coordinating and managing international air export shipments from origin to destination. This role ensures compliance with regulatory requirements, contractual obligations, and customer expectations while optimizing operational efficiency and service delivery. The Specialist III serves as a subject matter expert, handling complex shipments, and driving process improvements with the Air Export Supervisor and Air Freight Manager.

Key Responsibilities

• Manage end-to-end air export shipments, including booking, documentation, transportation, and final delivery.
• Coordinate with airlines, freight forwarders, trucking companies, and international agents to ensure timely movement of goods.
• Handle complex shipments (e.g., hazardous materials, oversized cargo, time-critical shipments).
• Monitor shipment milestones and proactively resolve delays or service issues.
• Prepare and review all export documentation, including: Air waybills (MAWB/HAWB) Commercial invoices Packing lists Certificates of origin
• Ensure compliance with: U.S. export regulations (EAR, ITAR, etc.) TSA and IATA regulations International customs requirements
• Maintain accurate records and documentation in company systems.
• Act as primary point of contact for key clients and stakeholders.
• Provide shipment status updates, issue resolution, and proactive communication.
• Manage service expectations and ensure customer satisfaction.
• Support business retention and growth through high-quality service delivery.
• Identify and resolve operational challenges, including: Customs clearance issues Documentation discrepancies Transportation delays
• Escalate critical issues appropriately and implement corrective actions.
• Perform root cause analysis and recommend improvements.
• Identify opportunities to improve efficiency, reduce costs, and enhance service quality.
• Ensure adherence to company SOPs, KPIs, and compliance standards.
• Participate in audits and continuous improvement initiatives.
• Other duties as assigned.

Qualifications

Experience & Education High School Diploma or GED, and equivalent work experience accepted Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field (preferred) 4–7+ years of experience in international air export or freight forwarding Demonstrated experience handling complex and high-value shipments Prior experience mentoring team members preferred

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.