Territory Manager - Michigan

Territory Manager - Michigan

Piramal Critical Care (PCC), a business unit of Piramal Pharma, is the fourth-largest producer of inhaled anesthetics and a global player in hospital generics. We are motivated by our vision of commitment to delivering critical care solutions for patients and healthcare providers across the globe while achieving sustainable and profitable growth for all the stakeholders.

PCC maintains a wide presence across the US, Europe, and more than 100 countries across the globe. Its rich product portfolio includes Inhalation Anesthetics such as Sevoflurane, Isoflurane and Halothane as well as Intrathecal Baclofen therapy, for spasticity management.

PCC has a strong manufacturing and process development experience with wholly-owned, state-of-the-art manufacturing facilities in the United States and India, inspected periodically by the US FDA and the UK MHRA and other regulators. The strategic locations of our facilities help us supply high-quality products around the world, timely at optimal costs.

This is a field based sales position. The individual will call on hospitals, clinics and physician offices, with a primary emphasis on Physical Medicine and Rehabilitation, Neurology, Neurosurgery and Institutional Pharmacists. The representative is required to promote our product within indication and effectively guide clinicians (MD, NP, RN, PA) in best practice technique. A balance of strong clinical and business acumen will be required to effectively communicate the feature benefit advantage of our product in a highly competitive market place. A thorough understanding of the Buy/Bill process, GPO contracting, reimbursement, and new product acquisition in a hospital system is critical for success in this position. Preferred Locations: Detroit Metro Area or Central Michigan

Essential Duties and Responsibilities

• Manages a large territory (frequently multiple states) of existing accounts while converting new customers and growing market share
• Develops and maintains the highest level of product, technical, and therapy knowledge associated with Intrathecal therapies for Pain and Spasticity
• Develops and communicates a comprehensive business plan (monthly and quarterly) to meet and exceed quarterly goals
• Works with the existing CRM system daily to input and forecast sales for the territory for the upcoming month and quarter
• Ensures timely follow-up and prompt resolution to customer and patient technical and product issues, including after-hours support as needed
• Uses executive selling skills to negotiate pricing contracts and drive contract compliance
• Gathers market intelligence by observation, discussion or research to include customers, competitors, suppliers and anyone else affected by the products

Key Competencies (knowledge, skills and abilities every person must possess to be successful)

• Demonstrated professionalism and ability to uphold company values
• Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
• Excellent verbal and written communication skills
• Desire to provide world-class customer service
• Flexibility and teamwork skills
• Energetic, enthusiastic and motivational disposition
• Bias to action-driven to achieve and exceed goals
• Proven track record of accomplishment

Education/ Experience

• Bachelor's degree majoring in Business or Human Sciences
• Minimum five years of sales experience with a medical device or pharmaceutical manufacturer with a buy and bill model
• Proven sales experience, preferably in dealing with intrathecal therapies
• Demonstrated ability to meet and exceed sales targets
• Experience forecasting sales and using an established CRM system
• A working knowledge of all elements of the branded pharmaceutical sales and marketing functions
• Strong understanding of the changing healthcare reimbursement environment
• Excellent computer and database skills with proficiency in Excel, Word, PowerPoint
• Enjoy working both individually and collaboratively
• Hold and maintain a valid driver's license