National Accounts Manager

GrayMar Environmental Services continues to expand its national footprint while remaining firmly grounded in the values that define who we are. We live by Respect, Integrity, Safe Work Practices, Excellence in Service, and a deep sense of Family -a commitment we proudly call RISE through Caring . We specialize in environmental remediation, health and safety, hazardous materials management, waste disposal, and environmental emergency response. Through comprehensive and sustainable solutions, we help our clients and the communities we serve manage risk, maintain compliance, and protect the environment. Safety is our top priority , and we take pride in our highly skilled, dedicated team that works together to get the job done safely—every time. At GrayMar, every employee is seen, heard, and valued, not as a number, but as a member of our family. Our culture supports continuous learning, professional development, and long-term career growth. We offer a robust benefits package that includes wellness programs, a 401(k) with company matching, spending account options, and comprehensive medical, dental, and vision coverage. We also provide company-paid life and disability coverage (long and short-term), ensuring our employees are supported both in and out of the field. Inclusion at GrayMar is not just an initiative; it is fundamental to how we innovate and grow. We draw strength from diverse experiences and perspectives and foster an inclusive environment where every voice matters. As we continue to grow nationwide, we remain committed to delivering exceptional service to our customers while building a workplace where people feel safe, supported, and proud to belong. Position Overview The National Accounts Manager “NAM” reports to the President/CEO and is responsible for developing, managing, and growing strategic customer relationships across multiple regions and industries. This role focuses on driving national business growth through cross-functional collaboration, strategic selling, contract negotiation, and superior client service. The National Accounts Manager serves as the single point of contact for key national customers and ensures service-delivery excellence by coordinating internally across Sales, Operations, Finance, Waste Services, Remediation, Safety, and Compliance. This position is based in Florida, supporting our growth in the Southeast in a hybrid remote/on-site capacity, with travel to regional branches to support ongoing growth. The ideal candidate will be based near our Jacksonville office. Key Responsibilities Develop and execute strategic account plans to drive revenue, margin, and service growth across targeted national accounts. Serve as the lead point of contact for all national account matters, ensuring consistent communication and satisfaction. Identify, pursue, and close multi-site opportunities in target markets including manufacturing, tech, life sciences, energy, and logistics. Collaborate with regional Operational Team Member and Business Development Managers (BDMs) and branch operations to implement national account strategies. Lead contract negotiations, RFP responses, and pricing proposals in coordination with legal and finance teams. Monitor performance against KPIs (revenue, margin, retention) and drive corrective action when needed. Maintain an expert understanding of customer needs, waste streams, service lines, and regulatory requirements. Utilize CRM systems (e.g., HubSpot) to track pipeline activity and report on performance. Conduct regular business reviews with clients and internal stakeholders to ensure program alignment and satisfaction. Coordinate onboarding, implementation, and ongoing support for new accounts. Monthly reporting on national sales strategy and results to the President/CEO. Provide operational support related to their expertise as required. Travel as required to support site visits, client meetings, and relationship development (up to 50%). Perform other related duties as assigned. Desired Qualifications Strong work ethic with a safety-first mindset. Ability to work independently or part of a team while managing multiple tasks and deadlines. Demonstrated success managing complex, multi-location clients with measurable revenue growth. Strong negotiation, communication, and analytical skills. Working knowledge of environmental compliance, waste classification, and service delivery models is a plus. Possesses strong knowledge of all company service lines and is capable of effectively introducing and articulating their value to clients and prospects. Strategic and consultative selling. Ability to upselling and cross sell multiple industry service lines. Knowledge of environmental core services [Haz-Mat Industry Related]: Emergency Response, Hazardous Waste Management, Remediation, Field Services. Understanding of hazardous, non-hazardous and universal waste management. Client relationship management. Financial and contract acumen. Collaboration across cross-functional teams. Problem-solving and solution development. Education and Experience Required High school diploma, GED, or equivalent required. 5+ years of experience in National Accounts Sales, Key Account Management, or similar role, preferably in the Environmental Services, Industrial Services, or Waste Management industries required. Bachelor's degree in Business Administration, Environmental Science, or a related field preferred. Comprehensive health benefits coverage after 60 days of full-time employment. 401(k) with possible yearly company match. Company paid STD, LTD, and life insurance. Company paid time off and holidays. Career path programs and ongoing company paid training. Family culture with positive and safe work environments. Disclaimer: This job description may not include all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of GrayMar Environmental Services, LLC. GrayMar Environmental Services, LLC is an Equal Opportunity Employer. Employment opportunities at GrayMar are based on one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, victims of a QAOV and those with a family member who is a victim of a QAOV, national origin, age, veteran status, disability, genetic information, or any other characteristics protected by law. #J-18808-Ljbffr