Technical Project Manager - Client Integration - Officer

Client Connectivity Integration Specialist Citi is seeking a candidate for the position of Client Connectivity Integration Specialist. This is a hands‑on, technically‑oriented role sitting at the intersection of infrastructure, integration engineering, and client engagement – ideal for someone who has built real‑world experience and is ready to deepen their expertise in financial services connectivity. You will be embedded in a team that owns the end‑to‑end connectivity lifecycle for Citi's Prime Brokerage and FDC clients — from initial setup and testing through to ongoing support and enhancement. You'll work directly with clients' technical counterparts to design, configure, and troubleshoot integration solutions, while collaborating internally with technology leads and business stakeholders. Responsibilities Lead end‑to‑end SFTP/SWIFT/API connectivity setup — configuration, credential management, file format validation, and testing — with a solid theoretical understanding of protocols for Citi’s Prime Brokerage (PB) clients across Equity PB, Fixed Income PB, Swaps, and Securities Lending. Capture, document, and validate integration requirements for each client onboarding or change request. Read and interpret network diagrams and integration workflows, communicating them clearly to both technical and non-technical audiences. Use Unix/Shell scripting to investigate file transfer issues, inspect logs, and validate connectivity setups. Leverage SQL to explore data configurations, trace integration records, and support root‑cause analysis. Utilise AI tooling to supplement technical gaps and accelerate problem‑solving where appropriate. Identify, document, and escalates issues, risks, and dependencies with structured clarity. Serve as the primary technical point of contact for external clients, managing their connectivity needs directly with their engineering teams. Provide clear, timely status updates to internal technology leads and business stakeholders. Translate technical concepts for non-technical audiences without losing accuracy. Coordinate application rollouts and client‑facing testing cycles, ensuring smooth delivery. Track and manage integration requests using JIRA, maintaining up‑to‑date documentation in Confluence and SharePoint. Contribute to team runbooks, integration guides, and the shared knowledge base. Project planning, execution and management for connectivity migrations. Manage multiple concurrent requests in a fast‑paced environment without losing detail. This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required. Qualifications 1–3 years of professional experience in a technical role such as integration support, IT operations, systems analysis, or technical project coordination. Hands‑on familiarity with SFTP and comfort working in a Unix/Shell environment. Experience using JIRA, Confluence, and/or SharePoint for task tracking and documentation. Strong written and verbal communication skills, with the ability to engage confidently with external clients’ technical teams. Organized and methodical, with a track record of managing competing priorities independently. Education Bachelor’s/University degree or equivalent experience. Benefits Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. In addition to salary ($69,050.00 – $96,350.00), Citi may provide discretionary and formulaic incentive and retention awards as eligible. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Closing Date Anticipated posting close date: May 07, 2026. #J-18808-Ljbffr Citigroup Inc.