Solutions Architect (Salesforce)

Solutions Architect (Salesforce)

CGI is looking for Salesforce Architect. This role is best suited for a former Senior/Lead Architect or Principal Engineer who has broad system exposure with deep expertise in Salesforce architecture, integrations, and cloud platforms, and who thrives in complex, client-facing environments. As a Salesforce Architect, you will play a central role in designing and delivering enterprise-scale Salesforce solutions that enhance customer and dealer experiences. This role goes beyond solution design, you will own architecture from concept through delivery, partnering closely with product owners, business leaders, delivery teams, and third-party vendors. You will operate at both the strategic and execution levels, translating business vision into scalable Salesforce architectures while remaining sufficiently hands-on to guide implementation decisions. Leading through influence rather than authority, you will help teams deliver secure, high-quality, and sustainable solutions aligned with enterprise standards and long-term platform strategy.

For this role on this particular client engagement, employer sponsorship of immigration-related visa and/or green card status as part of the PERM process will not be available. This role can be performed 5 days per week from one of the following locations, Pittsburgh PA, Birmingham AL, Dallas TX, or Cleveland OH.

Your future duties and responsibilities:

• Solution & Technical Architecture. Design and document scalable, secure, and reusable Salesforce architectures aligned with CGI and client enterprise standards.
• Lead solution and technical design for Salesforce portals, APIs, integrations, and supporting services.
• Define and document integration frameworks connecting Salesforce with internal systems, SaaS platforms, and third-party solutions.
• Evaluate solution alternatives and technical risks, ensuring alignment with business goals, product roadmaps, and long-term experience strategies.
• Ensure delivered solutions meet performance, availability, security, scalability, and compliance requirements.
• Communicate complex architectural concepts clearly to both technical and non-technical audiences.
• Product & Experience Alignment. Partner with Product Owners and Product Managers to align Salesforce solutions with evolving business needs.
• Support omnichannel user experiences, ensuring seamless integration across platforms.
• Balance near-term delivery commitments with long-term architectural health.
• Participate in Pre-PI and PI Planning, translating architectural intent into actionable delivery plans.
• Collaborate with product and solution leadership to ensure appropriate investment in architectural enablement.
• Continuously evolve solution architecture as business priorities, usage patterns, and platform capabilities change.
• Delivery & Technical Leadership. Provide technical leadership and architectural vision throughout the solution delivery lifecycle.
• Lead cross-functional technical teams through influence and collaboration.
• Identify, assess, and manage technical risks, dependencies, and constraints.
• Mentor architects, developers, and integration teams.
• Represent solution architectures to senior client and CGI stakeholders with confidence and clarity.
• Architecture Governance. Contribute to the evolution of enterprise architecture standards, patterns, and governance.
• Participate in architecture review forums to ensure consistency, reuse, and alignment with enterprise direction.
• Collaborate with peer architects across CGI to promote shared solutions and best practices.

Required qualifications to be successful in this role:

• Salesforce & Integration Expertise Demonstrated experience with:
• Salesforce Sales Cloud and Experience Cloud
• Lightning (Aura/LWC), Apex, Visualforce
• Proven enterprise integration delivery experience using:
• REST/SOAP APIs
• XML/JSON over
• Java,.NET, or equivalent enterprise platforms
• Experience with SOA-based and batch integration patterns.
• Strong background in microservices, event-driven architecture, and canonical data models.
• Cloud, Security & DevOps Hands-on experience integrating Salesforce with Azure-based architectures including:
• Azure AD, MFA, SAML, OAuth, OpenID Connect
• Strong understanding of DevOps and CI/CD practices.
• Knowledge of identity management, security governance, encryption, SSL/TLS, firewalls, and secure API design.
• Delivery Practices. Experience working in Agile and SAFe environments, including PI-level planning.
• Proven ability to deliver enterprise-scale digital platforms serving diverse user populations.
• Leadership & Professional Skills. Strong leadership, influence, and decision-making abilities.
• Excellent written, verbal, and presentation skills.
• High emotional intelligence and collaborative mindset.
• Proven mentoring and coaching capability.
• Strong analytical and problem-solving skills.
• Customer-centric attitude with a passion for user experience.
• Ability to manage multiple priorities in fast-paced environments.

Optional / Desired Qualifications:

• Salesforce Sales Cloud and/or Service Cloud certification.
• Salesforce Application Architect or System Architect certification.
• Experience with Middleware / ESB / API Gateways (e.g., MuleSoft, Apigee).
• Agile or Scrum certification.
• ITIL or service management knowledge.
• TOGAF or equivalent architecture certification.
• Exposure to Agentic SDLC or AI-assisted delivery practices.

What you can expect from us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.