Client Care Coordinator / Mental Health Office / Front Desk

Job Description

Job Description

Join the Limitless Life Counseling Team

Full-Time Client Care Coordinator
Meridian, Idaho

Limitless Life Counseling is growing, and we are looking for an exceptional Client Care Coordinator to join our team.

This is much more than a front desk position. You will often be the first voice a new client hears and the first person they see when they walk through our doors . You help set the tone for their entire experience with Limitless.

We are looking for someone who is professional, dependable, organized, compassionate, energetic, and great with people . Someone who can handle a busy office, keep several things moving at once, and still make every client feel welcomed and cared for.

What You'll Do:

• Welcome clients and provide exceptional customer service
• Answer and manage a multi-line phone system
• Schedule, cancel, and reschedule appointments
• Check clients in and maintain accurate client information
• Verify insurance eligibility, benefits, referrals, and authorizations
• Collect copays, deductibles, and client balances
• Assist with billing, data entry, and administrative responsibilities
• Communicate with clients, clinicians, insurance companies, and medical providers
• Maintain strict HIPAA confidentiality
• Support our clinicians and administrative team wherever needed
• Help keep our office professional, organized, positive, and running smoothly

What We're Looking For:

• Previous medical, mental health, insurance, billing, administrative, receptionist, or strong customer service experience
• Excellent communication and people skills
• Strong computer and data entry skills
• Exceptional organization and attention to detail
• Ability to multitask and prioritize in a busy environment
• Professional, positive, and compassionate demeanor
• Dependable, punctual, and reliable
• Ability to remain calm and professional when clients are experiencing difficult or stressful situations
• A genuine team player who is willing to jump in and help

Healthcare or mental health office experience is strongly preferred. Experience with EHR systems, insurance verification, medical scheduling, or billing is a plus.

Why Limitless?

Limitless Life Counseling has proudly served our community for 10 years and continues to grow.

Our Client Care Coordinators are not simply support staff. They are an important part of our team and an important part of the care our clients receive.

We want someone who is looking for more than just another job . We are looking for someone who wants to find a professional home, become part of a great team, and grow with Limitless.

If you are dependable, organized, compassionate, enjoy people, have a great work ethic, and take pride in doing your job well, we would love to hear from you.

Position: Full-Time Client Care Coordinator
Location: Meridian, Idaho
Schedule: Full-Time, In Office

Come grow with Limitless Life Counseling.

Limitless Life Counseling, LLC is an Equal Opportunity Employer.

Founded in 2014, Limitless Life Counseling, is a locally owned and operated mental health practice in Meridian, Idaho, built on a passion for helping people that reaches back more than 30 years. The story of Limitless began long before our doors opened. In 2009, Becky Waggaman created an inspirational website and text messaging service designed to provide encouragement and support to people who needed it. What started as a simple idea quickly reached thousands of people and eventually grew into Limitless Life, providing coaching, consultation, encouragement, and support to individuals across the country. That vision ultimately became Limitless Life Counseling. Today, more than 10 years after opening our doors, Limitless has grown into an established and respected mental health practice with a team bringing together more than 100 years of combined professional experience. We provide comprehensive mental health services for children, adolescents, adults, couples, and families, including individual and family counseling, play therapy, trauma informed care, EMDR, CBT, TF CBT, support services, and psychiatric medication management. But what truly defines Limitless is not simply the services we provide. It is our people. We believe exceptional client care begins with an exceptional team. Our clinicians, leadership, Client Care Coordinators, and administrative staff work together to create an environment where clients feel welcomed, respected, heard, and supported from their very first phone call. We also believe our employees should feel that same sense of value and belonging. We work hard, we support one another, we communicate, we laugh, and when things get busy, we step in and help each other. Every position within Limitless matters because every interaction contributes to the experience of the people who trust us with their care. Why “Limitless”? The name represents exactly what we believe. People are capable of growth, healing, change, and creating a life beyond the circumstances that may currently define them. Our purpose is to walk alongside our clients as they discover those possibilities and move forward. That same philosophy extends to our team. We want people who take pride in what they do, care about others, want to continue growing professionally, and are looking for more than simply another place to work. We are proud of what Limitless Life Counseling has become, but we are even more excited about where we are going. If you are looking for a professional home where your work matters, your contribution is valued, and you can be part of a growing organization making a meaningful difference in our community, we would love for you to consider joining the Limitless team.

Company Description

Founded in 2014, Limitless Life Counseling, LLC is built on a foundation that reaches back to 1994, when our passion for helping others first took root. Our journey began with an inspirational website and text messaging service created by Becky Waggaman in 2009, which reached thousands of people seeking encouragement and support beyond the walls of a counseling office. That meaningful beginning grew into Limitless Life, where online coaching and consultation brought hope and guidance to individuals nationwide.\r\n\r\nAs our impact grew, so did our vision. With more than 100 years of combined experience among our team, Limitless Life Counseling was created to offer truly comprehensive support for our community. Today, we serve individuals locally and across the country through counseling, life coaching, support groups, intensive outpatient programs, educational workshops, mental wellness trainings, and so much more.\r\n\r\nAt Limitless Life Counseling, we believe deeply in the worth and potential of every person we serve. We embrace the powerful connection that forms when people feel seen, heard, and valued; when care is given and received without judgment; and when relationships become a source of strength, healing, and transformation. As Brené Brown taught, this is the energy that fosters growth and allows people to thrive. Living “Limitlessly” is about discovering who you are, reclaiming your power, and stepping fully into the life you are meant to live.\r\n\r\nWe chose the name Limitless Life because that is our mission, our heart, and our purpose, to walk with you as you grow, heal, and move forward without limits. We are honored by the trust our clients place in us, and we are committed to providing outstanding, compassionate care every step of the way.\r\n\r\nOur Services\r\n\r\nLimitless Life Counseling proudly offers a full spectrum of mental health services for individuals, families, children, adolescents, men, women, and couples. Our licensed clinicians bring more than 100 years of combined experience and specialize in a wide range of therapeutic approaches, including:\r\n\r\nCognitive Behavioral Therapy (CBT)\r\n\r\nPlay Therapy\r\n\r\nClient Centered Therapy\r\n\r\nEye Movement Desensitization and Reprocessing (EMDR)\r\n\r\nTrauma Focused Cognitive Behavioral Therapy (TF-CBT)\r\n\r\nIndividualized Treatment Planning\r\n\r\nEclectic Psychotherapy Approaches\r\n\r\nIn addition, we provide comprehensive case management and psychotropic medication management through our medical doctor, ensuring that each client receives the full support they need for their mental health and emotional well-being.