Customer Service Representative - State Farm Agent Team Member

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Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 2010 and we're currently a growing team of two with big plans for what's next. Before becoming an agent, I worked with State Farm, which gave me a strong foundation in the business and a clear understanding of what it takes to build a successful agency.

I'm married and have three kids, so I understand the value of work-life balance and creating an environment where people can work hard, hit goals, and still have a life outside of the office.

For our team, we offer work-life balance and licensing reimbursement, along with the opportunity to be part of an agency that's focused on growth and long-term success. Our culture is competitive in a positive way - we're goal-oriented, driven, and motivated to win.

We're looking for a self-starter who is self-motivated, competitive, and ready to grow with us. If you want to be part of something that's building momentum and where your effort truly makes an impact, we'd love to connect.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Derek Leblanc - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year


We're Hiring!

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• I have been a State Farm agent since 2010.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We have 31 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.