Plumbing Service Technician

Job Description

Job Description

We are seeking motivated and dependable individuals to join our Service Plumbing team. This position is responsible for diagnosing plumbing problems, completing repairs, performing replacements, and providing professional service to residential and multifamily customers.

The ideal candidate has plumbing service experience, strong troubleshooting skills, and the ability to communicate clearly with customers and property representatives. Plumbing license requirements may vary depending on experience and assigned responsibilities.

Responsibilities

• Diagnose plumbing problems and determine appropriate repair solutions.
• Repair and replace water, waste, and vent piping systems.
• Clear clogged drains and troubleshoot drainage issues.
• Repair and replace plumbing fixtures, faucets, toilets, valves, disposals, and other components.
• Diagnose and repair water heater and hot-water system issues.
• Locate and repair water leaks.
• Perform plumbing inspections and preventative maintenance.
• Explain findings and recommended repairs clearly to customers and property representatives.
• Prepare accurate job documentation, service notes, and material records.
• Maintain and organize company vehicles, tools, materials, and equipment.
• Use hand tools, power tools, drain-cleaning equipment, and plumbing equipment safely and efficiently.
• Maintain a clean and safe work area.
• Communicate effectively with dispatchers, supervisors, customers, and team members.
• Follow company safety policies, plumbing codes, and property requirements.
• Participate in after-hours or emergency service when required.

Qualifications

• Previous plumbing service or repair experience is preferred.
• Plumbing license is preferred but may not be required depending on experience and position level.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and complete service calls efficiently.
• Professional appearance and customer-service skills.
• Ability to explain plumbing problems and repair recommendations clearly.
• Ability to use mobile applications or electronic systems for service documentation.
• Valid driver’s license with an acceptable driving record.
• Ability to lift and carry up to 50 pounds.
• Ability to work in crawl spaces, attics, mechanical rooms, and outdoor environments.
• Strong work ethic, dependability, and attention to detail.
• Ability to work independently and as part of a team.

Benefits

• Competitive pay based on experience.
• Opportunities for advancement and skill development.
• Full-time, year-round work.
• Company-provided training.
• Company vehicle and equipment may be provided based on position and experience.
• Overtime and emergency-service opportunities may be available.

Work Schedule

• Full-time
• Monday through Friday
• Weekends when required
• On-call or after-hours service when required
• Overtime opportunities available

This position offers an excellent opportunity to build a long-term career in the plumbing industry while providing dependable, professional plumbing service to residential and multifamily customers.