Pharmacy Technician

Job Purpose and Summary Pharmacy Technicians support our pharmacy teams to consistently deliver on our brand promise. They are the first point of contact for patients and customers, ensuring prescriptions are filled promptly, safely, and accurately while providing caring service that exceeds expectations. Responsibilities A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc. Contributing to a high‑performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and record‑keeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist‑on‑duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Essential Functions Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus

• Ability to concentrate on a task over a period of time
• Ability to pivot quickly from one task to another to meet patient and business needs
• Ability to confirm prescription information and label accuracy, ensuring patient safety

Customer Service and Team Orientation

• Actively look for ways to help people, and do so in a friendly manner
• Notice and understand patients' reactions, and respond appropriately

Communication Skills

• Use and understand verbal and written communication to interact with patients and colleagues
• Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Mathematical Reasoning • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands

• Be mobile and remain upright for extended periods of time
• Lift, scan, and bag items
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Control precision; quickly adjust machines to exact positions
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• Have the ability to receive detailed information through oral communication

Any additional tasks as directed by Supervisor or Manager Required Qualifications Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification

• If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
• If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

State‑level licensure and national certification requirements vary by state, click here to learn more. Preferred Qualifications 1‑3 years previous experience as a Pharmacy Technician Previous experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Benefits & Compensation Anticipated weekly hours: 29 Time type: Part time Pay range: $17.92 – $27.92 per hour Benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to eligibility and hours worked. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVS Health