DATA & QUALITY ASSURANCE ANALYST

Overview The New York City Department of Veterans' Services (DVS) connects, mobilizes, and empowers New York City's Veteran community in order to foster purpose-driven lives for New York City Service Members – past and present – in addition to their caregivers, survivors, and families. APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self‑sufficiency as quickly as possible. Responsibilities Develop and maintain performance metrics and reporting systems to monitor payment processing activities across the division. Lead data analysis initiatives, including internal audits, to ensure compliance with policies and procedures. Analyze data and prepare reports identifying trends, discrepancies, and areas for improvement. Collaborate with unit directors and managers to collect and validate payment data. Collaborate with the Data Analysis & Quality Assurance Director in the development and delivery of staff training on data analytics and performance standards. Supervise staff engaged in data analysis and reporting functions. Assist in preparing executive-level presentations and reports on division performance and process improvement initiatives. Capture and track expenses for weekly, monthly, and annual management payment reports. Hours/Schedule: 9-5 Requirements A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full‑time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area. A baccalaureate degree from an accredited college and three years of satisfactory full‑time professional experience in the areas described in “1” above. An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full‑time professional experience as described in 1 above. A four‑year high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and seven years of satisfactory full‑time professional experience as described in 1 above. A combination of education and/or experience equivalent to 1, 2, 3, or 4 above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in 1 above. Experienced (non‑manager) #J-18808-Ljbffr JobPath