CROS Application Developer Lead

Job Description and Duties

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video

Under the direction of the Information Technology Manager I on CROS Production Support Team, the Information Technology Specialist II (ITS II) works as an independent technical specialist lead on the most complex software solutions, software conversions/integrations, and system maintenance. The lead will have a responsibility for managing and supporting operations, maintenance, and upgrades. The incumbent participates in all stages of the Systems Development Life Cycle. The ITS II provides the highest level of expertise in developing, optimizing, and applying the solutions, conducting the design sessions, and supporting all the aspects of the CROS solution and related systems. The ITS II acts as a team lead for the CROS functional areas, mentors team members, and advises management.

The ITS II in the CROS bureau will be responsible for:

• Planning technical strategies for activities to achieve the department wide goals for CROS.

• Providing advice to the CROS Bureau chief on sensitive and complex issues related to the management and support of CROS.

• Participation in all stages of the application, file, and web server administration and configuration in support of CROS.

• Coordinating activities for legislative changes, large system enhancements, and service/sync packs.

• Preparation of reports and makes recommendations for improvement.

• Ensure all letters comply with department, state, and Web Content Accessibility Guideline (WCAG) requirements.

• Participation in all aspects of the User Access Security Requests and Security Task Management processes.

At the CDTFA, we believe in supporting our team members. We offer mentoring and training to all team members with the hopes you will find your path to excellence. If this meaningful and challenging position interests you, please apply today!

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change. 

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. 

You will find additional information about the job in the .

Working Conditions

• Position may be located in a high-rise building.

• Standard office environment.

• Requires being in a stationary position, consistent with office work, for extended periods of time.

• Daily use of a personal computer, office equipment, and/or telephone. 
• Telework is partially available.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to

• Position requires employee to be fingerprinted and successfully pass a background investigation.

• Travel required five percent (5%) of the time.
• Position may require overnight travel for up to five (5) consecutive nights to meet training requirements. 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with the GenTax software solution.

• Experience evaluating and managing IT Solution Requests (SQRs) and evaluating decisions.

• Experience managing large, complex IT projects.

• Ability to perform technical and business analysis.

• Experience coordinating with various levels of management within the organization and third-party vendors.

• Demonstrated leadership skills, including mentoring team members and supporting organizational readiness.

• Strong soft skills, including communication, problem-solving, collaboration, and stakeholder engagement.

• Experience implementing Web Content Accessibility Guidelines (WCAG) 2.2 Level AA for forms and letters.

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third-party) parking. 
• Convenient to public transportation. 
• Located near downtown, major freeway access.

For more information about the outstanding benefits offered to State Employees

Statement of Qualifications

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion prepared by the applicant describing how the applicant’s skills, knowledge, abilities, education, training, and experience, qualify them for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The CDTFA will not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.

Additionally, your SOQ must include:

• Name on SOQ.
• Job Control number on SOQ.
• SOQ must be no more than two pages in length, double-spaced.
• 12 point font.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts
• Statement of Qualifications - A completed Statement of Qualifications (SOQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Statement of Qualifications section of this job posting for additional information.