Brokedown Palace - Bartender

Job Description

Job Description

About Us
At Brokedown Palace, it’s all about the cold drinks, delicious bar food, and the kind of laid-back vibes that make you want to stay a while. Whether you’re posted up watching a game or hanging with friends, our cozy sports-bar keeps it easy and fun. No frills, no fuss, just good people, strong pours, and a place that feels like your spot from the moment you walk in. We’ll be here, come find us.

Brokedown Palace - Wrigleyville - Happy Hospitality 
3456 N Clark Street
Chicago, IL 60657

Position Opening: Bartender

Job Summary
Bartenders are in charge of their section behind the bar as well as on the floor. Pouring craft beer, wine and mixing cocktails for guests and creating a lively environment. Candidates will be responsible for building a culture based around Teamwork, Execution and Fun. They will be participating in all day to day operations and operating with a strong sense of hospitality. We are looking for passionate industry professionals.

Responsibilities

• Greets guests in a positive, friendly manner, making them feel welcome
• Guide guests through all phases of their experience at our venue
• Exhibit proper knowledge, bartending techniques and delivery of Food and Beverage offerings
• Describe Food and Beverage features on a daily basis. 
• Oversee bar maintenance and coordinate service at the bar with fellow team members
• Work alongside bussers in clearing and bar
• Work with a sense of urgency at all times to provide anticipatory service which anticipates the guests’ needs and appreciates the fine details of service
• Communicate with management regarding all customer needs comments or incidents
• Follow all procedures and policies set forth by the company, division and Health Department following all health and safety regulations 
• Perform all opening and closing duties as assigned

Other Functions

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• Complying with health and food safety standards, restocking items, and cleaning
• Operating the cash register, answering the phone, providing great customer service, and following company policies & procedures
• Take on other responsibilities as assigned by Management

Physical Functions

• Ability to stand/walk a minimum of 8 hours or as needed
• Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed
• Be able to lift up to 30+ pounds frequently and up to 50 pounds on occasion
• Will frequently reach, feel, bend, stoop, carry, use stairs, finely manipulate and key in data
• Work in both warm and cool environments
• High levels of noise from music, customer and employee traffic
• Must be able to tolerate potential allergens:  peanut products, egg, dairy, gluten, soy, seafood and shellfish

Qualifications/Requirements

• Should have at least 2 years of full-service, high volume Bartending experience
• Should have in depth knowledge of food, wine, beer and liquors
• Must be at least 21 years of age to Bartend
• Is able to communicate positively and efficiently
• A team player with a positive attitude
• Respectful and remains calm under pressure
• Is organized, efficient and able to maintain a clean work environment
• Must have a great sense of hospitality and understand how it impacts on our business

Certifications
Basset Certification
Food Handlers Certification

Compensation Details
Compensation: $12.96 hourly, plus tips.

Benefits
Get Paid $ to Refer your Friends*
50% dining discounts during shift
25% dining discounts at other Happy Hospitality locations
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off – vacation and sick**
Free Uniform (Up to two branded T-Shirts)  

**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing

Department:  Front of House
Reports to:  General Manager
Status:  Variable Hour 
FLSA Code:  Non-exempt
Location: Chicago

​ Happy Hospitality is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States.

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