Operations Manager

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. Department: FWC26 Corporate Staff Location: Seattle THE POSITION The Broadcast Operations Stadium Manager will be responsible for the planning, coordination, and execution of all broadcast operations and non-technical services at an assigned FIFA World Cup 2026 stadium. This position plays a key role in ensuring that all broadcast facilities, services, and activities are delivered to the highest international standards. Key Responsibilities Planning and Coordination Oversee the planning and implementation of all stadium broadcast facilities and services in line with FIFA broadcast and technical requirements. Collaborate closely with FIFA World Cup 2026 functional areas, stadium management, and the Host Broadcaster to align construction, logistics, services, and stadium operations with broadcast needs. Act as a primary point of contact for the stadium broadcast team, facilitating smooth communication between all broadcast related stakeholders. Maintain an overview of all Broadcast operations at the stadium Operational Management Monitor the progress of broadcast facility management implementation, proactively managing risks, issues and dependencies, and escalating urgent matters promptly. Ensure full compliance and operational readiness of all broadcast infrastructure, including commentary positions, camera platforms, compound areas and connectivity. Oversee seamless broadcast operations during the event period. Coordinate the implementation of non-technical services for broadcast (e.g. Security, Cleaning & waste, etc.) Leadership & Stakeholder Management Support on-site broadcast teams, fostering collaboration and ensuring clear task allocation and accountability. Build and maintain strong relationships with FIFA departments, and local authorities to ensure effective collaboration and timely problem-solving. Represent FIFA’s broadcast interests at venue-level coordination meetings and briefings. Reporting and Evaluation Prepare detailed progress reports and readiness updates throughout planning and delivery phases. Daily reporting to broadcast HQ during tournament operation on all stadium broadcast operations status. Conduct post-event assessments, evaluating broadcast operations, identifying opportunities for successes and process improvement. Ensure all broadcast operations uphold FIFA’s sustainability, safety and accessibility standards. YOUR PROFILE Accountability: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. Decision Making: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. Inclusivity: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. Initiative: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control. Innovation: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. Leadership: Ability to lead contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. Vision: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. Education & Qualifications Bachelor’s degree or similar level of higher education Work Experience Minimum 6 years of experience in event management, preferably in a broadcast environment Strong interpersonal skills to effectively liaise with diverse stakeholders Strong project management skills, with experience of managing complex projects across preparation, planning, and delivery Experience in major sports events, FIFA World Cup or other FIFA events will be an asset Proven track record of performing under pressure in a dynamic, multicultural and time-critical environment Familiarity and working experience with the stadium and city assigned are a plus. Languages Fluent in English (written and spoken) Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Salary and Benefits In accordance with Washington’s Equal Pay and Opportunity Act, the salary range for this position is $93k - $105k. This estimate is based on this position being performed in Washington State and said range may not be applicable to other similar positions located outside of Washington. In determining the actual base pay, FIFA26 takes into consideration candidate education, experience, and other key job‑related factors permitted by law. FIFA26 offers a competitive benefits package including medical, dental, vision, disability insurance, life insurance and a 401k retirement plan. A candidate's position within the salary range will be based on several factors including relevant education, experience, qualifications, certifications, skills, geographic location, shift, travel requirements (if any), any collective bargaining agreements and business needs. #J-18808-Ljbffr