Senior Service Delivery Lead: Elevate Customer Outcomes
$83k - $99.5kDigital Federal Credit Union
Digital Federal Credit Union in Marlborough, Massachusetts is seeking an experienced candidate to provide advanced customer support across products and services. The role entails resolving complex inquiries while collaborating across functions. A Bachelor’s degree and 4-6 years of relevant experience are required. The position is expected to offer a salary between $83,000 - $99,500 annually. The ideal candidate will possess strong communication skills and the ability to work independently. DCU values diversity and inclusion and evaluates qualified applicants without regard to any legally protected characteristics. #J-18808-Ljbffr Digital Federal Credit Union
$83k - $99.5k
Digital Federal Credit Union is seeking a customer support specialist to provide advanced support across various products and services. The ideal candidate will possess a Bachelor... ...complex inquiries and improving service delivery. With a focus on effective communication and...CustomerSeniorFull time- ...located in Marlborough, MA, is seeking an experienced HVAC Service Manager to lead our residential service department. This role focuses on overseeing... ...daily operations, supporting technicians, and enhancing customer experiences. The ideal candidate will have significant HVAC...Customer
$83k - $99.5k
...hours) Job Summary The role provides advanced, customer‑focused support across products, services, and delivery channels, ensuring timely and effective resolution... ...collaborative problem solving to improve service outcomes, processes, and customer experiences. Essential...CustomerSeniorMonday to Friday$180k - $200k
...health. Our incredible customers undertake life-saving activities... ...What you’ll do As Senior Director, Human... ...people strategy to drive outcomes and culture.... ...enterprise‑aligned initiatives; lead relevant business projects... ...feedback, and elevate performance. Talent...CustomerSeniorHourly payTemporary workLocal areaRemote workWork from homeFlexible hours- ...doing what is best for our customers. As a **Sr.** **... ...through exceptional client service, management, and retention.* **Lead complex client workflows... ...all aspects of service delivery including strategy development... ...and high-quality outcomes.* **Analyze data and financial...CustomerSeniorHourly payWork at officeLocal areaRemote work
$150k - $170k
...Overview We are seeking a Senior Product Manager, Services to define and scale... .... This role will lead the strategy, design... ...You will shape how customers successfully design,... ...ensuring measurable outcomes and long‑term value.... ...engineering, sales, delivery, and partners to...CustomerSenior- ...experienced Salesforce Solution Architect / Lead to spearhead a Managed Services Engagement model for one of our most critical Customer. The ideal candidate has deep Salesforce... ...team, Solution Analysts. Team Building & Delivery Lead Work towards maintaining a high-performing...Customer
- ...Senior Principal Systems Development EngineerOur customers' system requirements are usually highly complex. Bringing together... ...environments. Drive initiatives that elevate customer experience, platform... ...and long‑term successYou Will:- Lead investigation and resolution of high...CustomerSenior
- ...Senior Global Product Manager We are seeking a highly... ...Product Manager to lead the global product strategy... ...leader, translating customer and market insights into... ...and commercial outcomes across regions Cross... ..., Regulatory, Quality, Service, Finance, and Commercial...CustomerSeniorWork at officeFlexible hours
- ...delivering unparalleled electrical services while fostering a work... ...built on four core values: being Customer-Focused, Results-Driven,... ...full-time hybrid role for a Senior Project Manager, based in Marlborough... ...to ensure timely resource delivery and operational flow...CustomerSeniorFull timeRemote work
$102k - $140k
...Space is seeking a Project Manager II based in Marlborough, MA, to support various programs. This role includes financial management, customer interaction, and ensuring successful project execution. The ideal candidate will have a Bachelor’s degree, over 5 years in project...CustomerSenior- ..., MA. Define and execute the product roadmap for AI-driven personalization, leveraging ML and data science to deliver intelligent customer experiences that drive engagement, conversion, and revenue across all customer touchpoints. This hybrid role requires Tue-Thu in-office...CustomerSeniorWork at officeRemote work
- ...Marlborough, MA is seeking a Project Manager to lead multiple large, complex projects across... ...serve as the single point of contact for customers on technical, schedule and scope matters.... ...construction, and preferred PE or PMP credentials. #J-18808-Ljbffr Babcock Power ServicesCustomerSenior
$98.06k - $135.36k
...technologies and elevating the standard of patient... ...The Senior Supplier Quality Engineer... ...effectiveness. Leads improvement projects... ...class solutions and services for early... ...to improve patient outcomes by elevating the standard... ...outcomes for its customers around the world....CustomerSeniorFull timeLocal areaWorldwide$210k - $250k
...human health. Our customers undertake life‑saving... ...possible. Senior Director, Strategy... ...strategy into measurable outcomes. The role advances... ...What You Will Do Lead the end‑to‑end... ...alignment to ensure delivery of strategic... ...bioprocessing, pharma services, or filtration. Critical...CustomerSenior- ...Ferguson Enterprises, Inc. is seeking a Senior HVAC Technical Service Advisor to provide technical product support for Residential HVAC products... ...District, you'll troubleshoot and assist dealers while ensuring customer satisfaction. The ideal candidate has extensive HVAC...CustomerSeniorRemote work
$97k - $184.3k
...Role We are seeking a Senior Product Manager, Downstream Marketing to lead downstream integration... .... Develop and execute customer engagement and market development... ...insights, document outcomes, and translate... ...limitation field sales and service positions that call on...CustomerSeniorWork at officeLocal areaRelocation package3 days per week- ...Overview Ready to run your own territory and close big deals? As a Field Senior Account Executive , you will own the full sales cycle from prospecting to closing, while meeting customers face-to-face and driving real revenue growth. This is a field-first, high-impact role...CustomerSenior
- Phosphorex, Inc. seeks a Senior Analytical Scientist I to lead analytical testing for particulate-based drug delivery systems, including microspheres, nanoparticles, and lipid nanoparticles... ...teams across Operations, Analytical Services, and Process Development, supporting...Senior
$124.6k - $150k
...with an MBA preferred, and 7-10 years of experience in product management. Strong communication skills, analytical thinking, and customer-facing experience are essential. Salary range is estimated at $124,600 - 150,000 with a comprehensive benefits package. #J-18808-...CustomerSenior- ...technology company in Massachusetts is seeking a senior product-minded leader to shape pricing,... ...candidate will drive product strategy and business outcomes through effective cross-functional collaboration, balancing customer value and long-term growth. #J-18808-Ljbffr...CustomerSenior
$125k - $140k
...to connect with every customer through carefully... ...shopping experiences, and service that goes the extra... ...Position Overview: The Senior IT Manager will be... ...departmental objectives. Lead, mentor, and develop... ...enhancements to elevate service delivery and operational efficiency...CustomerSeniorWork at officeLocal areaShift work3 days per week- ...development, and verification of miniature cooling systems. The position involves creating compact refrigeration systems that meet customer requirements and transitioning designs to production. The ideal candidate will have a strong engineering background with 10 to 20...CustomerSenior
$86.8k - $165.2k
This Baseline Configuration Lead (BCL) will oversee and manage the software release process... ...radar software systems. Familiarity with customer interaction and Tier1 support processes.... ...‑solving skills and the ability to elevate and resolve issues efficiently. Benefits...CustomerSeniorTemporary workInterim roleLocal areaRelocationFlexible hours$117.07k - $163.9k
...technologies and elevating the standard... ...The Senior Manager Business... ...Business Development Lead (CMSO BDL) and... ...ensure timely deliveries, resolve issues... ...solutions and services for early... ...improve patient outcomes by elevating the... ...outcomes for its customers around the...CustomerSeniorFull timeWork at officeLocal areaRemote workWorldwide$106.8k - $202.9k
...use endoscopy solutions while leading portfolio management... ...including segmentation, targeting, customer engagement, and adoption strategies... ...to gather insights, document outcomes, and translate them into... ...positions, including field sales and service positions that call on...CustomerSeniorWork at officeRelocation packageShift work3 days per week- Hologic, Inc. in Marlborough, Massachusetts, is seeking a Senior Analyst for Commercial Analytics. This pivotal role will leverage data... ...with cross-functional teams to optimize sales performance and customer engagement. The ideal candidate possesses strong analytical...CustomerSenior
- Konica Minolta Business Solutions Canada is seeking a Field Senior Account Executive in Marlborough, Massachusetts. In this role, you... ...to-face. Achieve your revenue goals while working directly with customers to deliver tailored solutions and driving real revenue growth....CustomerSenior
$132.4k - $251.6k
...Senior Principal Systems Engineer Raytheon is seeking a talented and motivated... ...operations, and define system interfaces. Lead testing efforts by developing and... ...and solutions to leadership and customers. Provide support at delivery sites, test sites, vendor facilities...CustomerSeniorFlexible hours- A leading skills-first placement firm is seeking a Senior Product Manager to drive product delivery from intake to launch in Framingham, MA. This onsite contract position involves owning the product feature backlog, managing incoming work requests, and collaborating with...SeniorContract work
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