Retail Associate - Oakbrook, IL

Retail Associate

BYLT Premium Basics is hiring a Retail Associate. The ideal candidate is customer-service oriented and is passionate about people. This individual will inspire to be a product expert to educate, inform, and outfit the customer for any occasion. They will have a BYLT for you mindset and be a true ambassador of the brand.

Responsibilities include but not limited to:

• Actively greet and engage with our customers on the sales floor to provide the best customer experience
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per BYLT's guidelines to maximize selling opportunities
• Keeps clientele informed by notifying them of current promotions and future merchandise of potential interest
• Responds to customers' questions
• Administers financial transactions by processing payments by cash, gift cards, and store-credit or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise
• Other duties as assigned

Qualifications & Required Skills:

• Excellent communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training
• Meeting sales goals
• Ability to upsell
• BYLT Product knowledge
• Customer Service and People skills
• Fast-paced Energy level
• Dependability
• General math skills

Preferred Experience/Skills:

• 1 year+ of retail experience
• Cash handling skills & Point of Sales Systems experience
• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required frequently
• Ability to work varied hours and days including nights, weekends and holidays as needed

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.