E11EVEN - Accounts Receivable Clerk

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Overview

The Accounts Receivable Clerk provides entry-level support to the Accounting and Finance department at E11EVEN Club Hotel & Residences and performs accounts receivable functions. Responsibilities include, but are not limited to, ensuring the accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.

Responsibilities

• Post customer payments by recording cash, check, and credit card transactions.
• Post revenues by verifying and entering transactions from lock box and local deposits.
• Update receivables by totaling unpaid invoices.
• Maintain records by scanning and filing invoices, debits, and credits.
• Verify the validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers.
• Resolve valid or authorized deductions by entering adjusting entries.
• Resolve invalid or unauthorized deductions by following pending deductions procedures.
• Resolve collections by examining customer payment plans, payment history, and credit lines, and coordinating contact with the collections department.
• Summarize receivables by maintaining invoice accounts, coordinating the monthly transfer to the accounts receivable account, verifying totals, and preparing reports.
• Protect the organization’s value by keeping information confidential.
• Update job knowledge by participating in educational opportunities.
• Accomplish the accounting and organization mission by completing related results as needed.
• Perform other related duties as assigned by management.

Qualifications

• Associate degree (A.A.) or equivalent combination of education and experience.
• One to two (1-2) years of related work experience, preferably as an Accounts Receivable Clerk or in a similar role.
• Proficient in Opera.
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Commitment to excellence and high standards.
• Acute attention to detail.
• Excellent written and verbal communication skills.
• Ability to prepare reports and business correspondence.
• Ability to understand and follow written and verbal instructions.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Licenses or Certificates:

Ability to obtain and/or maintain any government required licenses, certificates, or permits.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on 10/02/2026 and will remain open for at least 75 days.