Accounts Receivable and Credit Manager

About The Department The Finance & Operations department brings insights and intelligence to inform decision making, drives digitalization, and develops business solutions to attain NNI goals. It works cross‑functional to guide enterprise‑wide resource allocation, investment choices, core operations, and insight generation for growth and operational excellence, while innovating for future capabilities. The department is responsible for accounting, workplace safety, supply chain management, data innovation, and maintaining the integrity and completeness of all business transactions. The Position Responsible for overseeing the Accounts Receivable portfolio, providing financial statement and related analysis to determine customer creditworthiness, managing customer deductions and reporting, leading the daily execution of the A/R Factoring program, ensuring collection of customer invoices, and contributing to department KPI/metrics development. Relationships Reports to the Associate Director, Accounting and Financial Transactions. Works closely with the Accounts Receivable department in the Shared Service Center in Bangalore, India and collaborates with customer service, drug wholesalers, and other direct customers. Also coordinates with internal departments including Accounting, Supply Chain, Contracting, Pricing, Master Data, Chargeback Administration, Diabetes Trade Sales, and Bio‑Pharmaceuticals Sales. Essential Functions Evaluate creditworthiness of new and existing customers and establish credit limits using financial statement analysis, external credit reports, payment trend analysis, and related information. Investigate, analyze, and resolve customer deductions to keep month‑end deduction levels at or below acceptable thresholds. Make daily credit decisions on orders referred to the credit department, releasing or holding based on payment status, credit restrictions, and business needs. Support reduction of bad‑debt losses by monitoring high‑risk accounts and recommending actions. Oversee collection of past‑due invoices. Review and update A/R collection and deduction resolution policies to control bad debts and Days Sales Outstanding. Manage SSC‑assigned tasks related to customer statements and invoice copies. Oversee the daily operation of the AR Factoring program, including submission, payment, and reconciliation processes. Develop annual cash forecasts for headquarters, updated monthly with latest sales data. Develop external relationships in the industry and attend professional credit groups to enhance knowledge of customers, trends, and best practices; provide management with recommendations. Lead digitalization and process improvement initiatives for Accounts Receivable and related department projects. Ensure project objectives, outcomes, metrics, and timeframes are established and outcomes are sustainable. Collaborate with the Finance & Operations team to coordinate cross‑team projects. Manage development and completion of reporting metrics/KPIs for all areas under Transactions Services. Champion a continuous improvement mindset in Finance. Physical Requirements Approximately 5% overnight travel required. Qualifications Bachelor’s degree in Finance, Business, or a related field. Master of Business Administration (MBA) preferred. Minimum of 5 years of pharmaceutical credit, collections, and related analytics experience (experience may be substituted as appropriate). Ability to collaborate with customers for prioritization and impact. Ability to prioritize for highest business impact. Independently pursue project work and develop recommendations. Analytical and technical proficiency in analyzing data sets to derive insights. Attention to detail and high focus on quality. Outstanding team‑and client‑facing communication skills. Strategic thinking ability. Quantitative analysis skills. Advanced Excel and PowerPoint skills. Ability to plan, prioritize, execute, and follow‑up in a timely manner while anticipating problems and roadblocks. Working knowledge of Sarbox desirable. Compensation Base compensation range: $99,600 – $184,200. Position may be eligible for company bonus based on individual and company performance, long‑term incentive compensation, and/or company vehicles depending on level. Benefits Medical, dental, and vision coverage Life insurance Disability insurance 401(k) savings plan Flexible spending accounts Employee assistance program Tuition reimbursement program Voluntary benefits: group legal, critical illness, identity theft protection, pet insurance, auto/home insurance Time off: sick time policy, flexible vacation policy, parental leave policy Equality and Opportunity Novo Nordisk is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations. #J-18808-Ljbffr BioSpace