Receptionist/Doc Specialist

Job Title

Duties And Responsibilities:

• Must provide world class customer service to clients to help expedite appointments and questions about repair and maintenance process
• Able to learn dealership software after training that will track customer repair orders
• Ability to close out service tickets and process and void credit card transactions
• Able and willing to learn various accounting schedule management, warranty processing and claim submission
• Will be responsible for handling cash, credit cards and customer information
• High level daily interaction involving customers and various dealership department employees
• Other duties may be assigned
• Must be able to work some Saturdays

Benefits:

• Paid training and development
• Career growth opportunities with management potential
• Health benefits available after orientation period
• Paid vacation
• 401(k)

Competitive pay.

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• 401k

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Qualifications (Education, Experience, Certifications, Licenses):

• Minimum high school diploma or GED equivalent required
• Excellent customer service skills
• Ability to multi-task
• Self-motivated enthusiastic presence in a team environment
• Bilingual is a plus
• Strong written and communication skills
• Working knowledge of Microsoft Office and Excel
• Consistent and stable work history
• Valid driver's license and clean driving record
• Professional appearance and work ethic
• Must be able to perform in a fast paced work environment

All potential employees must pass pre-employment testing to include a background check and drug screen