Registered Client Associate

Job Description Summary Families don’t have to be people who live together or are related to one another. They are people who are there for each other, helping to plan together, and looking forward to sharing in each other’s achievements. At ZK Financial Group, we are seeking a Registered Client Associate to be part of our family. The ideal candidate has strong communication skills, experience working in the financial industry, and is detail oriented. Additionally, you must love dogs! (Yes, we said dogs; our office is dog friendly.) Essential Duties and Responsibilities Service daily client inquiries over the phone and in-person, including scheduling meetings and greeting clients. Work both independently and within a dynamic team environment to provide administrative support to the financial advisors and branch office. Open new client accounts, process money movement, and research information as needed. Ensure client paperwork and documentation is accurate prior to submission and processing. Follow up to ensure accurate completion. Prepare letters, forms, and reports to assist with servicing existing clients and prospecting for new clients. Prepare various business summary reports and client‑specific reporting as needed for review by the financial advisor. Create and maintain records and files utilizing Client Relationship Management (CRM) software. Actively engage in available training/cross‑training and educational and/or professional development opportunities to remain current on industry policies and procedures. Perform other duties and responsibilities as assigned. Knowledge, Skills, and Abilities Knowledge: Company’s working structure, policies, mission, and strategies General office practices, procedures, and methods Basic investment concepts, practices and procedures used in the securities industry Financial markets, products and industry regulations Skills: Client Relationship Management (CRM) software Microsoft Office Effective communication (in-person, virtual, phone and mail) Abilities: Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases Analyze and research account information Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast‑paced, task‑oriented work environment Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns Handle stressful situations and provide a high level of customer service in a calm and professional manner Analyze problems and establish solutions in a fast‑paced environment Use mathematics sufficient to process account and transaction information Use appropriate interpersonal styles and communicate effectively Work both independently and as part of a team Provide a high level of customer service Qualifications Licenses/Certifications: SIE, Series 7, 66, or equivalent – or willing to obtain in stated period Education: Bachelor’s degree preferred Experience: 2+ years of industry experience Workstyle: Onsite Travel: None required Benefits Medical + HSA Contribution, Retirement + Match, PTO + Market Holidays. We handle the rest of the benefits package internally. Eligibility for benefits and specific offerings may vary based on position and employment status. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #J-18808-Ljbffr Raymond James