Clinic Supervisor

Practice/Clinic Supervisor

Balance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business, and delivering exceptional patient care.

Our SoCal Foot Care brand is committed to providing the highest quality podiatric care to the greater San Diego community, apply today and begin your career journey with us!

The Practice/Clinic Supervisor partners with physicians and all members of the team by efficiently performing a full range of office supervision and administrative duties. Responsible for helping create and ensure a positive patient experience along with a smooth workflow within the practice. As a frontline representative of the office while also ensuring back office operations run smoothly. This position requires efficiency with administrative and general operational functions. Must be confident and possess the ability to maintain a focused and professional demeanor while accommodating different work styles and personalities. Demonstrates consistent sound judgment, making timely decisions in complex situations, and setting priorities among multiple projects. Being thorough and thoughtful with consistent and timely follow-through is essential to success in this role while leading by example.

Locations include:

• SoCal Foot Care – San Diego, CA 3424 1st Avenue, San Diego, CA 92103
• SoCal Foot Care - Chula Vista 890 Eastlake Pkwy, Suite 103, Chula Vista, CA 91914
• SoCal Foot Care - La Mesa - Grossmont 5565 Grossmont Center Dr, Bldg 3, Suite 152, La Mesa, CA 91942

Qualifications:

• High School Diploma or equivalent with a bachelor's degree preferred.
• 3-5 years applicable experience in health care environment in the following areas:
• Patient scheduling
• Insurance verification
• Billing and collections and/or patient financial services
• Team supervision, including timesheet review and approvals
• Demonstrates leadership skills reflecting the ability to oversee and coordinate office operations.
• Must be able to quickly and effectively solve problems that arise in the office on a day-to-day basis with physicians, team members, and patients, including mitigating conflicts that arise under stressful situations timely in a professionally, friendly manner.
• Reflects good judgement properly determining when it is appropriate to escalate to manager or HR.
• Ability to build rapport and interact with personnel at all levels within the Company and with vendors and business partners outside the Company.
• Must demonstrate highly ethical behavior and good judgment including the ability to always maintain the utmost confidentiality.
• Good listening, verbal, and written communications skills.
• Must be able to ensure accurate, timely completion of assigned responsibilities/projects.
• Flexible with the ability to successfully manage ever-changing priorities, as necessary.
• Leads by example always portraying the Company in a highly professional manner both within and outside of work.
• Respectfully accepts coaching and guidance understanding it is intended to impart knowledge and help with career development and growth.
• Highly PC Proficient with good working knowledge of Microsoft Office, including Excel, Word, and Outlook, database systems, finance databases, with report generation a plus.
• Ability to operate and properly monitor basic office equipment such as copy, fax, and postage machines.
• Proof of legal eligibility to work in the United States without sponsorship now or in the future.
• Ability to successfully pass an in-depth background investigation, including credit check and with a clean DMV report.

Desired:

• Patient services or Medical Assistant background.