Manager Trainee

About the Program At Tower Loan, we’re committed to developing future leaders. Our full‑time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. In just 10‑12 months, you’ll gain hands‑on experience in customer service, sales, financial management, and branch operations, all while earning competitive pay and performance‑based incentives. In the Role Become proficient in customer service, sales, marketing, finance, and operations. Develop long‑term customer relationships by listening to customer needs and recommending the best service. Offer optional products to serve new and existing customers best. Contact customers regarding payment reminders and arrangements. Assist Manager in exceeding established office goals. Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents. Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership. Perform all other duties as assigned. Required High School Diploma or GED Willingness to relocate upon promotion into management Must have a valid driver’s license and reliable vehicle Preferred Sales, Collections, or Customer Service experience Location: On‑Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Other Team Member Benefits Include Health and Well‑Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns #J-18808-Ljbffr