Accounts Receivable Supervisor - Alpharetta, GA

Job Description

Job Description

We're on the Lookout for an Accounts Receivable Supervisor who can bring structure, consistency, and strong financial controls to our accounts receivable and cash receipts processes. This is a hands-on supervisory role responsible for overseeing daily cash application activities while helping transform a decentralized process into a streamlined, centralized Finance function.

The right candidate is organized, analytical, and proactive – someone who can manage the details of day-to-day cash activity while also stepping back to identify process gaps, improve controls, and build scalable procedures. This role will supervise the Cash Applications Specialist and partner closely with the Controller and other members of Finance as the company continues to grow.

Key Responsibilities

• Partner with the Controller to centralize accounts receivable and cash receipt activities currently performed across multiple company locations, helping establish consistent processes, procedures, and controls
• Supervise and provide day-to-day guidance to the Cash Applications Specialist, including assisting with research and resolution of complex payment issues and exceptions
• Perform cash application and reconciliation activities as needed based on transaction volume and department workload
• Oversee daily cash receipt and application activity to ensure payments are processed accurately, reconciled timely, and outstanding exceptions are resolved
• Research and resolve escalated returned payments, NSF activity, ACH exceptions, and other complex customer payment issues
• Manage other 3rd party and financing platforms as required, including GreenSky, NetVendor, and Paymode X
• Manage merchant processor disputes, chargebacks, and related payment exceptions through resolution
• Coordinate customer statement processes and other centralized accounts receivable administrative activities
• Support month-end close by ensuring cash accounts and related receivable activity are complete and reconciled
• Assist with audit requests related to cash receipts and accounts receivable
• Identify opportunities to automate and streamline cash application and reconciliation processes
• Partner with the Controller and other Finance and operational teams to resolve issues and support the continued development of the centralized accounts receivable function

Required Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred; equivalent relevant experience considered
• 4–6 years of progressive accounts receivable, cash application or related accounting experience
• Prior supervisory, team lead, or senior-level experience with responsibility for guiding or reviewing the work of others
• Strong understanding of cash application, accounts receivable, bank reconciliation, and month-end processes
• Experience researching and resolving payment discrepancies, unapplied cash, returned payments, and other account exceptions
• Experience working with ERP, accounting, customer management, and/or payment processing systems
• Strong analytical and problem-solving skills with the ability to research issues through resolution
• Strong communication skills and ability to work effectively across Finance, operations, and multiple company locations
• Ability to thrive in a fast-paced, evolving environment
• Excellent time management skills and ability to work independently
• Hybrid schedule - in office 3+ days a week

Preferred

• Experience in multi-entity or multi-location environments
• Experience with PestPac or similar field service/customer management systems
• Experience with lockbox banking, merchant processors, ACH payments, virtual credit cards, or other electronic payment platforms
• Prior experience in a PE-backed or high-growth environment
• Process improvement and automation mindset

In this role, you can expect:

• A competitive salary

Competitive Benefits (Subject to Change as Needed): 

• 401k with Company match
• Health, Dental, Vision and Life insurance
• Paid Time Off and Paid Holidays
• Empowered, passionate, and exciting culture

Career Growth Opportunities: 

• We believe in promoting from within
• Experience working with a private equity-backed growth company

Established Company: 

• We are a reputable and well-established company, with over 40 years of business.
• We have a strong customer base and a track record of success.

We are an equal opportunity employer that complies with EEOC rules and regulations. We are committed to diversity, equity, and inclusion and do not discriminate based on race, age, disability or other non-merit characteristics. We believe and model a culture in which everyone should feel like they belong in our company because we believe that everyone should feel valued, respected and accepted. Our hiring decisions are based exclusively on merit, qualifications and business needs.