Receptionist

Benefits:

401(k)

Health insurance

Paid time off

Job Summary

We are seeking a friendly, organized, and professional Front Desk Receptionist to join our HOA management team.

As the first point of contact for homeowners, board members, vendors, and visitors, you will play an important role in providing excellent customer service and supporting the daily operations of our office. Responsibilities include answering and directing phone calls, assisting homeowners with general questions, preparing mailings and correspondence, receiving visitors, and completing various administrative tasks.

The ideal candidate has a positive attitude, excellent communication and computer skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced office environment.

Responsibilities

Greet and assist homeowners, board members, vendors, and visitors

Answer, screen, and direct incoming phone calls

Respond to general homeowner questions and direct more complex matters to the appropriate team member

Prepare, organize, and process outgoing mail and community correspondence

Receive and distribute incoming mail, packages, and documents

Assist with maintaining homeowner and association records

Perform data entry, scanning, filing, and other administrative duties

Help maintain a clean, organized, and welcoming front office

Provide general support to community managers and other team members

Complete additional administrative tasks as assigned

Qualifications

Previous receptionist or front-office experience preferred

Reliable and punctual, with strong time-management skills and the ability to prioritize tasks effectively.

Excellent verbal and written communication skills

Strong customer-service skills and a professional demeanor

Dependable, organized, and detail-oriented

Positive attitude and strong work ethic

Comfortable using computers, email, office software, and phone systems

Ability to multitask and prioritize responsibilities

Experience in HOA management, property management, or a related industry is helpful but not required

Benefits/Perks

Competitive hourly pay

Career growth opportunities

Fun, professional, and energetic work environment

401(k) and insurance benefits