Licensed ACA Health Insurance Agent (NC)

Job Description

Job Description

Description:

Coverage Insurance Experts that guide you from enrollment to peace of mind!

At Catch Coverage, we’re more than an Insurance organization, we’re a team of dedicated, compassionate professionals united by a mission to improve lives and elevate the customer experience. When you join us, you become part of a forward-thinking, customer-focused culture that invests in your growth, supports your well-being, and empowers you to make a meaningful impact on people’s everyday lives.

If you’re ready to advance your career in a dynamic, innovative, and genuinely supportive environment, apply today and discover why Catch Coverage is shaping the future of Insurance.

Job Position: Licensed ACA Health Insurance Agent

Job Location: Remote – Eligible States

PURPOSE OF THE JOB:

Catch Coverage is growing our ACA Health Insurance team and is looking for motivated, licensed insurance professionals who are ready to help individuals and families navigate their health insurance options.

Newly licensed insurance agents are strongly encouraged to apply. Previous ACA sales experience is a plus, but it is not required. If you have recently earned your Health or Health/Life Insurance License and are looking for an opportunity to put your license to work, develop your sales skills, and build a career in the insurance industry, we want to hear from you.

Experienced ACA agents are also encouraged to apply and bring their Marketplace knowledge, sales experience, and customer service skills to our growing organization.

As a Licensed ACA Health Insurance Agent, you will educate consumers on Affordable Care Act (ACA) Marketplace health insurance options, identify coverage that meets their individual needs, and guide them through the application and enrollment process.

This is a full-time, W-2 remote sales position offering $20.00 per hour plus commission opportunities. Agents receive ongoing training, coaching, and support in a performance-driven environment focused on customer experience, compliance, and professional growth.

RESPONSIBILITIES:

• Educate consumers on Affordable Care Act (ACA) Marketplace health insurance options

• Assess individual and family coverage needs and help consumers understand available plan options

• Explain premiums, deductibles, copays, provider networks, prescription coverage, and other important plan features

• Guide consumers through the ACA Marketplace application and enrollment process

• Provide professional, consultative customer service throughout each consumer interaction

• Maintain accurate customer information, application details, and enrollment documentation within company systems

• Follow up with prospective and enrolled consumers as required

• Meet established sales, conversion, quality, productivity, attendance, and customer experience expectations

• Maintain compliance with applicable CMS, Marketplace, carrier, licensing, and company requirements

• Maintain all required insurance licenses, certifications, carrier appointments, and Marketplace credentials

• Participate in ongoing training, coaching, performance development, and team meetings

• Effectively navigate multiple computer systems and applications while assisting customers

• Perform additional duties as assigned

Requirements:

• Active Health or Health/Life Insurance License in good standing

• Active National Producer Number (NPN)

• Newly licensed insurance agents are encouraged to apply; prior ACA sales experience is not required

• Previous ACA, health insurance, telesales, call center, or customer service experience preferred

• Ability to complete and maintain all required ACA Marketplace/FFM registration and training prior to conducting Marketplace enrollments

• Ability to satisfy applicable carrier contracting and appointment requirements

• Strong verbal communication, listening, and customer service skills

• Comfortable working in a goal-oriented and performance-driven sales environment

• Coachable, dependable, professional, and motivated to develop within the insurance industry

• Strong computer navigation skills with the ability to learn and work within multiple systems

• Ability to work independently while contributing to a remote team environment

• Reliable high-speed internet connection and a professional remote workspace

• Ability to maintain required licensing, certifications, and continuing education requirements

• Ability to work additional hours, evenings, or weekends when business needs require, particularly during peak Open Enrollment periods

COMPENSATION:

• $20.00 per hour OTE $70,000 - $100,000

• Uncapped Commission opportunities

• Full-time, W-2 employment

BENEFITS:

• Paid Holidays (6)

• Paid Time Off

• Medical Insurance, National Plan Options

• Dental Insurance

• Vision Insurance

• Voluntary Life and AD&D

• Plans including Accident, Critical Illness, Hospital Indemnity

• Employee Assistance Program

• 401(k) with portion of Co Match

• Bereavement Leave & Jury Duty Pay

Recently earned your insurance license? This could be your opportunity to put it to work.

Whether you are an experienced ACA professional or newly licensed and ready to begin your insurance career, Catch Coverage is looking for motivated individuals who want to learn, perform, and grow.

Apply today to join the Catch Coverage team.