Office Support Clerk

Office Support Clerk

Location: Delaware, OH Pay Rate: $21.00 per hour Schedule: Tuesday – Friday | 10 PM – 6 AM + Saturdays | 8 PM – 4 AM Receptionist? Nah—Director of First Impressions. Looking for Office Support Clerk jobs in Delaware where organization and a welcoming attitude make a difference every day? This opportunity lets you support visitors, customers, and coworkers while helping maintain professional and efficient front-office operations. If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Staffmark to qualified candidates.

Education Requirements: High school diploma or GED required. Basic proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Ability to learn transportation management and dispatch systems in a fast-paced logistics environment.

Experience Requirements: Minimum of 1 year of customer service experience required. Previous experience in logistics, transportation, dispatch, fleet operations, or supply chain operations preferred. Knowledge of DOT regulations and transportation compliance requirements preferred. Experience coordinating schedules, managing driver communication, and supporting daily operations is a plus.

Preferred Qualifications: Strong customer service and relationship-building skills. Excellent verbal and written communication abilities. Strong organizational skills with the ability to prioritize multiple tasks and manage changing demands. Ability to work independently while supporting a team-oriented environment. Attention to detail with strong problem-solving and decision-making skills. Experience working with transportation, dispatch, or route management software preferred.

Physical Capabilities: Ability to work in an office and transportation operations environment. Frequent computer use, phone communication, and data entry throughout the shift. Ability to remain organized and productive in a fast-paced setting. Regular, reliable, and predictable attendance is required.

Job Duties: Coordinate and dispatch drivers to ensure on-time deliveries and efficient route execution. Monitor driver productivity, performance, and daily transportation operations. Prepare route packets and maintain dispatch information within transportation management systems. Communicate with customers and drivers to resolve scheduling, routing, and service issues. Manage trailer closures, load completion, and shipment tracking activities. Ensure compliance with DOT regulations, company policies, and transportation safety standards. Provide operational support and coverage as needed to maintain service levels. Complete dispatch logs, operational records, reports, and customer documentation accurately and on time. Develop and maintain positive relationships with customers while delivering exceptional service. Support continuous improvement initiatives focused on safety, efficiency, and customer satisfaction.

Benefits: Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life Insurance and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Professional Office Environment with opportunities to develop administrative, customer service, and business support skills.

What You Will Do: As a Office Support Clerk you will greet visitors, answer and route telephone calls, respond to routine questions, schedule appointments, manage calendars, receive and distribute correspondence, maintain records, perform data entry, organize front-office areas, and provide general administrative support while creating a professional and welcoming experience for customers, visitors, and employees. Monitoring productivity and performance standards of drivers Dispatching drivers including making route packets and monitoring drivers in Penske's operating system. Close trailers and monitoring loads working with the customer. Provide operational coverage as needed. Complete necessary record keeping and report in a timely manner. Ensure day-to-day activities are aligned with safety strategies.

About Us: At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.