Collections Specialist

Collections Specialist Position: Collections Specialist Job Type: Contract (2 Months) Schedule: Full-Time Location: Hybrid - work from home 1 day a week Pay: $26/hour - $29/hour About the Opportunity We are seeking a detail-oriented and results-driven Collections Specialist for a 2-month contract assignment. This individual will play a key role in reducing outstanding accounts receivable balances, resolving customer payment issues, and supporting overall cash flow objectives. The ideal candidate will have prior business-to-business collections experience, strong communication skills, and the ability to work in a fast-paced environment. Responsibilities Manage a portfolio of past-due customer accounts and proactively follow up on outstanding balances Contact customers via phone and email to secure payment and resolve payment discrepancies Research and reconcile account issues, short payments, deductions, and disputes Maintain accurate documentation of collection activities and customer communications Collaborate with internal departments including Accounts Receivable, Customer Service, Sales, and Billing to resolve account issues Monitor aging reports and prioritize collection efforts to meet cash flow goals Prepare account status updates and collection reports as needed Ensure compliance with company policies and procedures regarding collections activities Qualifications 2+ years of collections, accounts receivable, or credit and collections experience Strong understanding of accounts receivable processes and aging reports Excellent verbal and written communication skills Ability to professionally negotiate payment arrangements and resolve disputes Proficiency in Microsoft Excel and financial/accounting software Strong attention to detail and organizational skills Ability to work independently and manage multiple priorities Experience with ERP systems such as SAP, Oracle, NetSuite, PeopleSoft, Microsoft Dynamics, or similar Business-to-business (B2B) collections experience Experience working with high-volume account portfolios Pay Details: $26.00 to $29.00 per hour Search managed by: Carly Steele Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_814389_3135123