Payroll and Benefits Analyst

Title: Payroll and Benefits Analyst

State Role Title: Financial Services Spec II

Hiring Range: $57,733 - $75,000

Pay Band: 5

Agency: Department of Accounts

Location: Main Street Centre 600 East Main Street Richmond VA 23219

Agency Website:

Recruitment Type: General Public - G

**This position has a hybrid work schedule with three days per week working in the office in downtown Richmond, VA.

The Payroll Service Bureau (PSB) at the Department of Accounts (DOA) is seeking a qualified individual for a Payroll and Benefits Analyst position.

DOA's mission is to provide a uniform system of accounting, financial reporting, and internal control adequate to protect and account for the Commonwealth's financial resources, while supporting and enhancing the recognition of Virginia as the best managed state in the union.

Job Duties

This position independently performs the processing, analysis and reconciliation responsibilities associated with the administration of the payroll and benefits accounting functions for a high volume of employees in assigned agencies.
Processes complex payroll, benefits, and leave transactions for multiple salaried and wage payroll certifications each scheduled pay period; reviews reports to ensure accurate exceptional item processing and makes necessary updates; handles court-ordered withholdings, direct deposits, tax withholding, voluntary deductions; prepares payments for distribution to assigned agencies and third parties; pursues collection of overpayments; audits and processes leave payouts; analyzes and resolves exceptions; performs monthly reconciliations; produces reports for agency monitor responsibilities; assists with annual leave liability analysis; files associated documents; and provides excellent customer service.

Minimum Qualifications

The following are minimum requirements for this position:
• Proficient with Microsoft Word and Excel
• Education or professional experience in payroll processing

Other KSAs: Accounting or payroll education or experience. Knowledge of: generally accepted payroll practices; Microsoft Office applications (including Word, Excel), strong oral and written communication; mathematical skills; customer service; accurate data entry; multitasking; teamwork; analytical skills; ability to independently review and apply established policies, procedures, standards, and regulations; work independently within existing guidelines and policies in a fast-paced environment; analyze a wide variety of data and determine appropriate handling; adapt to changes in policies, procedures, and priorities proficiently; handle multiple work assignments of varying complexity simultaneously and inform management of the status of work completion; manage details with few errors; interpret instructional materials and execute business processes accordingly; analyze problems of varied and considerable difficulty and determine appropriate resolutions; read and analyze reconciliation reports of varied and considerable difficulty; prepare certifications and reconciliations accurately and proficiently; maintain a strong level of professionalism in all interactions; and display emotional maturity necessary for this position.

Additional Considerations

The following are preferred criteria for this position:
• Experience processing benefits (taxable and non-taxable)
• Experience with timesheet and absence management
• Experience with court ordered garnishments, tax liens, and child support orders
• Experience with payroll reconciliations and audits
• Customer Service experience
• Experience with Cardinal HCM and/or Oracle PeopleSoft HCM

Other considerations:
Accounting or payroll experience. Government payroll experience. Experience processing high volumes of payroll and working with benefits processing and/or absence management. Related experience in high-volume environments.

May be required to perform additional duties as assigned. May be required to assist in the event of an emergency. There may be occasional needs to work outside of normal scheduled hours to meet department demands or deadlines.


Special Instructions

This position has a hybrid work schedule, working three days/week in the office in downtown Richmond, VA.

Applications for this position will only be accepted online through the State website.
You will be provided a confirmation of receipt when your application is submitted successfully. Please refer to "Your Application" in your account to check the status for this position. Applicants requiring sponsorship for a work visa or a certifying employer for a STEM OPT extension need not apply. No faxed, mailed, or emailed applications will be accepted. Applications must be submitted online by 11:55 pm EST on the closing date for consideration.


DOA is an Equal Opportunity Employer, supports diversity in the workplace, and is certified as a Virginia Values Veterans employer. Veterans and individuals with disabilities are encouraged to apply.


All job offers will be contingent upon successful completion of reference checks and a criminal background check.

Contact Information

Name: Human Resources

Phone: View phone number on click.appcast.io

Email: View email address on click.appcast.io

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io.

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer