Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Oncall Escalation & Process Improvement Lead

$88.92k - $159.6k

TikTok

TikTok in Seattle is seeking a skilled professional to manage seller and creator escalations, ensuring excellent service and operational efficiency. The candidate will leverage problem-solving skills and relationship management to enhance customer interactions and processes. With a BA/BS degree and over 3 years of experience in customer service, applicants should be proficient in AI tools and possess strong analytical abilities. The position offers a base salary of $88,920 – $159,600, along with comprehensive benefits. #J-18808-Ljbffr TikTok

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Oncall Escalation & Process Improvement Lead in Seattle, WA vacancy
  •  ...ensure high standards for customer service and administrative processes. With a focus on utilizing technology and collaborating with teams...  ...should possess a bachelor’s degree and experience in process improvement or customer service. #J-18808-Ljbffr University of Washington
    Process improvement

    University of Washington

    Seattle, WA
    2 days ago
  • Premera Blue Cross in Mountlake Terrace is looking for an experienced accountant to enhance their corporate finance team. This role involves analyzing complex accounting data and ensuring accurate financial reporting. The ideal candidate will have a Bachelor’s degree, CPA...
    Process improvement

    Premera Blue Cross

    Mountlake Terrace, WA
    5 days ago
  • $28.36 - $40.37 per hour

     ...Specimen Processing Services Specialist Lead Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment...  ...Hutch. The role assists with lab operations, process improvements, training of other Specimen Processing Services... 
    Process improvement
    Hourly pay
    H1b
    Visa sponsorship
    Monday to Friday
    Flexible hours
    Shift work

    Fred Hutchinson Cancer Center

    Seattle, WA
    2 days ago
  • The Hispanic Alliance for Career Enhancement is looking for a Senior Process Improvement Engineer to enhance operational effectiveness in Washington. This role involves leading process improvement initiatives, engaging with stakeholders, and analyzing data to improve business... 
    Process improvement

    Hispanic Alliance for Career Enhancement

    Seattle, WA
    2 days ago
  • $103.36k - $209.38k

    TikTok Shop - Angel Oncall Program Manager Location:...  ...Manager drive continuous improvement together with cross functional teams. Lead strategic programs...  ..., and navigate appeals processes. Drive the development...  ...enabled support with human escalation paths, defining clear frameworks... 
    Process improvement
    Temporary work
    Local area

    Ellis Technologies, Inc.

    Seattle, WA
    2 days ago
  •  ...time Patient Services Specialist 3 for Harborview Radiology in Seattle. This role entails scheduling patients, participating in process improvement, and providing team support while ensuring a patient-first approach. The ideal candidate should possess a high school diploma... 
    Process improvement
    Full time

    FHLB Des Moines

    Seattle, WA
    6 days ago
  • MERIPLEX in Seattle is seeking a Lead in Managed Services to act as a senior technical resource for the TAC team. This role is...  ...technical environments. You will drive service excellence and process improvements while supporting team development within the company. #J-188... 
    Process improvement

    MERIPLEX

    Seattle, WA
    4 days ago
  • $100k - $140k

     ...management, high‑quality docketing and filing processes, and compliance with domestic and...  ...inefficiencies and implement process improvements to enhance productivity Develop and maintain...  ...trademark strategy execution Serve as escalation point for complex operational issues... 
    Process improvement

    Liberty Personnel Services, Inc.

    Seattle, WA
    4 days ago
  •  ...effectiveness and risk management. This position acts as the escalation point for operational issues and client concerns and...  ...compliance with regulatory and audit requirements. Identify process improvement opportunities to enhance service delivery and operational effectiveness... 
    Process improvement
    Full time
    Contract work
    Work at office
    Remote work
    Monday to Friday

    Beneficial State Bank

    Seattle, WA
    4 days ago
  • $86.42k - $105k

     ...trusted partner to the nation’s leading airlines and retailers, we...  ..., responsible for managing escalations, directing teams, and...  ...continuous optimization of processes. Leadership. Ensure that the...  ...pressure operations. Continuous improvement mindset (Lean / process improvement... 
    Process improvement
    Live in
    Night shift

    LSG Lufthansa Service Holding AG

    Seattle, WA
    3 days ago
  • $85.05k - $119.07k

     ...governance meetings, structured reviews, and escalation processes by tracking actions and following up...  ...availability and flag shortages, long-lead component risks, or supply gaps to...  ...program managers**Drive Continuous Improvement*** Identify and escalate operational gaps... 
    Process improvement
    Permanent employment
    Temporary work
    Local area

    Blue Origin

    Seattle, WA
    3 days ago
  •  ...Security Operations to build and lead Nscale’s Security Operations...  ...for detecting, triaging, and escalating security events across...  ...operations works at Nscale by improving workflows, strengthening coverage...  ...Define and enforce SOC processes for triage, escalation, and incident... 
    Process improvement
    Flexible hours
    Shift work

    Nscale

    Seattle, WA
    5 days ago
  • $139k - $178k

     ...Companies lists. Zūm is backed by leading investors including Sequoia...  ...billing and collections processes, and serve as the connective...  ...; serve as the designated escalation authority for high‑value invoices...  ...focus on upstream process improvement to prevent recurrence... 
    Process improvement
    Remote job
    Hourly pay
    Full time
    Contract work
    Work at office
    Local area

    Zūm

    Seattle, WA
    6 days ago
  •  ...goals as set by the CEO. Mentor and coach team members on sales processes, marketing strategies, and presentation techniques to enhance...  ...standard operating procedures (SOPs) and recommend process improvements to maximize customer value. Collaborate with the CFO and... 
    Process improvement
    Contract work

    Sollucio Partners, Inc.

    Seattle, WA
    4 days ago
  • $170k

     ...Coordinate and manage performance improvement activities within the...  ...using appropriate forums and escalation pathways. The manager is expected...  ...the business functions and processes for Radiology. Be...  ...the systems by supervisors/leads/staff. Identify and recommend... 
    Process improvement
    Full time
    Temporary work
    Work at office
    Shift work
    Day shift

    University of Washington

    Seattle, WA
    2 days ago
  • $28.36 - $40.37 per hour

    Fred Hutchinson Cancer Center is seeking a Specimen Processing Services Specialist Lead in Seattle. This role is pivotal for lab operations, ensuring specimen integrity and enhancing lab efficiencies. The ideal candidate will have expertise in specimen processing and be... 
    Hourly pay
    Full time

    Direct Jobs

    Seattle, WA
    2 days ago
  •  ...Semiconductor Manufacturing Company Limited in Washington is seeking an experienced leader in semiconductor manufacturing to lead data analysis for yield improvement. This role involves collaboration with engineering teams and managing a high-performance environment. The ideal... 

    TSMC - Taiwan Semiconductor Manufacturing Company Limited

    Seattle, WA
    4 days ago
  • Fred Hutch in Seattle is seeking a Specimen Processing Services Specialist Lead to oversee lab operations and support blood bank services. The role includes training staff, maintaining sample integrity, and collaborating with various departments. This full-time position... 
    Full time

    Fred Hutch

    Seattle, WA
    4 days ago
  • A top-rated consulting firm is looking for a CRM Process Lead to design and implement strategies for customer engagement. The ideal candidate will have expertise in Microsoft Dynamics 365 Customer Engagement and experience managing CRM projects for global firms. Strong... 
    Relocation package

    Inizio Partners Corp

    Bellevue, WA
    3 days ago
  •  ...follow up with stakeholders to unblock dependencies and ensure timely completion of upgrade activities Stand up and refine repeatable processes for upgrade tracking and reporting in an environment where this work has historically been handled reactively Work closely with... 
    Remote work

    Insight Global

    Bellevue, WA
    4 days ago
  • Microsoft Dynamics 365 - CRM Process Lead About the job Microsoft Dynamics 365 - CRM Process Lead Inizio Partners is a top-rated business consulting, executive placement and IT staffing firm serving clients globally. Inizios clients include fortune 500 companies, consulting... 
    Work experience placement
    Relocation package

    Inizio Partners Corp

    Bellevue, WA
    2 days ago
  • Fred Hutchinson Cancer Center in Seattle, WA is seeking a Specimen Processing Services Specialist Lead to manage clinical lab specimen processing and assist with blood bank services. The ideal candidate will ensure efficiency, maintain sample integrity, and support workflow... 
    Full time

    Sitcancer

    Seattle, WA
    3 days ago
  • $81k

     ...leveraging technological platforms to improve business processes this individual will manage both the...  ...Documentation (40%)*** Serve as the staff lead for development and implementation of...  ...Engagement (5%)*** Support customer escalation as needed.* Plan stakeholder working... 
    Process improvement
    Full time
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work
    2 days per week

    FHLB Des Moines

    Seattle, WA
    2 days ago
  • $157.8k - $236.8k

     ...responsible for the systems, processes, and data infrastructure that...  ...operational leaders focused on improving the workflows, tooling, data...  ...them for broader use Lead programs to address recurring...  ...launch‑blocking issues, and escalate risks as needed Drive ongoing... 
    Process improvement
    Work at office
    Local area

    Stripe

    Seattle, WA
    6 days ago
  •  ...marketing team to ensure closing of warm leads provided Actively promote ClearFreight’s...  ...business reviews and continuous improvement discussions to strengthen client relationships...  ...implementation for new accounts Champion process improvements that drive efficiency and deliver... 
    Process improvement
    Full time
    Work at office

    ClearFreight

    Tukwila, WA
    3 days ago
  • $82.56k

     ...role supports onboarding and offboarding processes, maintains compliance documentation,...  ...special compliance initiatives and process improvement efforts. What We Offer Medical,...  ...situations. Conflict resolution and de-escalation skills a plus! Ability to manage multiple... 
    Process improvement
    Weekly pay
    Full time
    Temporary work
    Work at office
    Local area
    Monday to Friday

    Securitas Security Services USA, Inc.

    Seattle, WA
    6 days ago
  •  ...Establish and maintain business processes for managing scope during the project lifecycle...  ...appropriate management channels and escalate issues, as necessary, according to project...  ...with system analysis and process improvement is advantageous. Skills & Certifications... 
    Process improvement
    Work at office
    Weekend work

    MILLENNIUMSOFT

    Seattle, WA
    15 hours ago
  •  ...play a key role in driving operational excellence and continuous improvement. What You’ll Do Oversee daily operations and ensure workflow...  ...goals Manage scheduling, resource allocation, and operational processes Maintain documentation, reporting, and compliance standards... 
    Process improvement
    Work at office

    Peregrine Team

    Seattle, WA
    5 days ago
  • $219.66k - $266.18k

     ...Director, Commercial Operations Process and OrchestrationSeattle 161...  ...and resources of a leading innovator in oncology. Our mission...  ...*** Lead the design and improvement of commercial operations workflows...  ...through clear ownership and escalation.* Support treatment site... 
    Process improvement
    Hourly pay
    Full time
    Temporary work
    Part time
    For contractors
    Summer work
    Live in
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours

    Bristol-Myers Squibb

    Seattle, WA
    2 days ago
  •  ...and a curiosity for how they can be applied to improve MBD's everyday workflows, reporting, and content processes. Critically, this is a business-side role. The...  ...intake processes, prioritization frameworks, and escalation paths. Manage tracking systems for milestones,... 
    Process improvement
    Work at office
    Remote work

    DLA Piper

    Seattle, WA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Oncall Escalation & Process Improvement Lead. Be the first to apply!