FOH Manager

Welcome to HoneyFire BBQ – Nashville's newest BBQ destination! Join award-winning BBQ team in Nashville, Tennessee, where they serves a diverse menu featuring both traditional favorites & bold, creative flavors. Feast on our slow-smoked meats, discover your new favorite sides, & enjoy a delicious adult beverage. Position Overview: As the Front of House Manager in our hospitality-focused restaurant, you will play a key role in overseeing the daily operations of the front-of-house team. Your primary responsibility is to ensure a seamless and exceptional guest experience, from managing the dining room to leading and motivating the front-of-house staff. You will contribute to the overall success of the restaurant by fostering a positive work environment, maximizing guest satisfaction, and driving operational efficiency. Key Responsibilities: Leadership and Team Management: Supervise and lead the front-of-house team and support staff. Provide training, guidance, and performance feedback to ensure a high level of service. Foster a positive and collaborative work environment to enhance team morale. Guest Experience: Ensure a warm and welcoming atmosphere for guests. Oversee guest interactions to optimize the overall dining experience. Address and resolve guest concerns and feedback promptly. Scheduling and Staffing: Develop and maintain efficient staffing schedules to meet business demands. Hire, train, and onboard new front-of-house staff members. Manage staffing levels to optimize service quality and operational costs. Operational Excellence: Monitor and maintain cleanliness and organization in the front-of-house area. Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service flow. Oversee the implementation of standard operating procedures to enhance efficiency. Training and Development: Implement ongoing training programs to enhance the skills of front-of-house staff. Conduct regular meetings to communicate updates, expectations, and reinforce service standards. Encourage continuous learning and professional development. Inventory and Supplies: Monitor and manage inventory levels of front-of-house supplies. Coordinate with vendors to ensure timely delivery of necessary items. Implement cost-control measures to optimize operational expenses. Financial Management: Monitor sales and financial performance, identifying opportunities for improvement. Implement strategies to enhance sales, upselling, and promotional activities. Collaborate with the management team to develop and manage budgets. Compliance and Safety: Ensure compliance with health and safety regulations. Enforce company policies, including hygiene standards and dress code. Qualifications: Proven experience in a supervisory or managerial role within the hospitality industry. Excellent leadership and communication skills. Strong organizational and problem-solving abilities. Knowledge of point-of-sale systems and basic financial principles. Ability to work flexible hours, including evenings, weekends, and holidays. If you are a dynamic and experienced hospitality professional with a passion for delivering exceptional guest experiences, we invite you to apply for the Front of House Manager position and contribute to the success of our restaurant. Working at HoneyFire BBQ - No strict dress code