Restoration Project Manager

Restoration Project ManagerWe're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. This franchise is locally owned and operated and a leading disaster restoration company in business in the New England area for over 34 years. We pride ourselves on helping people put their lives back together and helping them through their most stressful times. Working here is rewarding and offers the emotional fulfillment of a job well done every single day!As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and restoration crews. This front-line management position leads their team to operational excellence. In this position, you will be making a difference for people each and every day!Locally owned and operated leading disaster cleanup and restoration company in business in the Massachusetts area for over 32 years is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker.Training will be provided.Key ResponsibilitiesEnsure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary softwareNegotiate customer and/or client approval of project scope and estimateSchedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain written communication with customers, teammates, vendors, and insurance representativesManage production expenses including equipment, vehicles, and other material assetsAdditional Responsibilities:Manage the customer and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesPosition Requirements:Valid driver's licenseHigh school diploma/GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and/or supervisory experienceAt least 3 years of industry experienceIICRC certifications are preferred but not requiredSkills/Physical Demands/Competencies:Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to successfully complete a background check subject to applicable lawCompensation: $70,000.00 - $110,000.00 per year