Volunteer Coordinator

Volunteer Coordinator

The mission of Ben's Bells is to inspire, educate, and motivate people to realize the impact of intentional kindness, and to empower individuals to act according to that awareness, thereby strengthening our relationships, our communities, and ourselves.

Recent research demonstrates that kindness benefits our physical and mental health, and that recognizing kindness in others increases a person's happiness and satisfaction. But just as solving a calculus problem requires advanced math skills, the challenges of daily life require advanced kindness skills. By focusing on kindness and being intentional in our interactions, we can improve our ability to connect. The mission of Ben's Bells is to inspire individuals and communities to engage in kindness education and practice.

Position Summary

Reporting to the Executive Director, the Volunteer Coordinator supports the mission of Ben's Bells by creating a warm and welcoming environment for all volunteers. This position focuses on recruiting and retaining individual volunteers, as well as cultivating relationships with schools, organizations, and businesses, to provide the organization with a robust, engaged volunteer pool to assist with production, mural installation, outreach, retail events, etc.

Responsibilities

• Represent the mission of and story behind Ben's Bells to the community
• Serve as a first point of contact for volunteers and groups
• Manage volunteer inquiry inbox and respond to phone and voicemail messages
• Coordinate and secure volunteers for Education, Retail, and Studio departments as needed
• Maintain schedule and calendar for all volunteers and volunteer groups
• Manage and maintain volunteer database, including updating available volunteer opportunities, building registration forms, and running reports
• Nurture existing volunteer relationships
• Develop and implement volunteer retention strategies
• Grow volunteer base including new individual, group, and corporate volunteers
• Identify and attend off-site volunteer recruitment events and opportunities
• Send monthly volunteer emails and targeted recruitment emails via the volunteer database
• Process invoices, donations, and payments
• Work with the Marketing & Events Coordinator to secure social media content promoting volunteering
• Work with Education Manager to continually improve volunteer experience and deepen connection to the mission

Essential Skills and Abilities

• Strong administrative and organizational skills, including communication, data management, and scheduling oversight
• Excellent people skills, including an ability to partner with a diverse team of staff and volunteers and maintain relationships
• Flexible and able to manage shifting priorities; can work within an ambiguous, fast-moving environment
• Personal qualities of kindness, integrity, credibility, and commitment to the mission of Ben's Bells

Qualifications

• Volunteer oversight and retention experience preferred but not required
• Background in non-profit or volunteer work preferred but not required
• Bilingual skills preferred but not required
• Must have a valid Arizona Driver's License with a clean driving record and reliable personal transportation
• Must be able to lift 50+ pounds and work outdoors
• This position is full-time at 30 hours per week and is based at our Downtown location but will require occasional off-site and evening shifts

Benefits

• 15 days of paid vacation annually, 6 paid holidays, and a paid week of closure over winter break
• Paid time off for birthday, self-care, and volunteering at another 501(c)3 organization
• Medical, Dental, Vision, and IRA plan options available
• Employer-Paid Life Insurance Policy
• Flexible work schedule

Timeline Position will remain open until filled