Call Center Sales Manager

Job Description

Job Description

Venture Tech Solutions has partnered with a fast-growing leader in the financial services sector to find an exceptional, high-energy Bilingual  Call Center Sales Manager . Based entirely in-office at our client’s corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands-on leader who knows how to scale production, build high-performing outbound/inbound phone teams, and foster a competitive, motivating team culture.
If you thrive in a fast-paced environment, possess sharp sales instincts, and love developing raw talent into top-tier producers, we want to hear from you.

What You Will Do

• Drive Sales Performance: Oversee daily sales operations, monitor live queues, and execute strategic sales plays to hit and exceed monthly, quarterly, and annual revenue targets.
• Talent Acquisition & Pipeline: Lead the end-to-end recruitment process for new phone agents, identifying high-potential talent to match the client's aggressive growth trajectory.
• Onboarding & Continuous Training: Design and execute dynamic training programs covering advanced closing techniques, script mastery, rebuttal handling, and product compliance.
• Coaching & Mentorship: Conduct consistent side-by-side coaching, call calibrations, and performance reviews to move underperforming reps to quota and keep top earners motivated.
• Data-Driven Leadership: Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap-up time) to identify bottlenecks and optimize the sales funnel.

What We Are Looking For

• Education: Bachelor’s Degree is required .
• Leadership Experience: Minimum of 5+ years of direct sales management experience, specifically leading teams within a high-volume call center environment.
• Industry Background: Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or wealth management) is highly preferred.
• Language Skills: Bilingual (English/Spanish) verbal and written communication skills are required to support diverse team dynamics and customer demographics.
• Location: Ability to work 100% in-office daily at the corporate headquarters in Plantation, FL . This position requires some nights and Saturdays. 
• Proven Track Record: Demonstrated ability to build a sales training program from the ground up and hit high-volume hiring targets.

What’s in It For You

• Competitive base salary coupled with a lucrative uncapped monthly override/bonus structure tied to team performance.
• Comprehensive benefits package including Health, Dental, and Vision insurance.
• 401(k) with company match and generous Paid Time Off (PTO).
• Clear upward mobility within a rapidly expanding financial firm.

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By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. 

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