Dealer Business Manager

General Information

Country: USA

State: Michigan

City: Grand Rapids

Office Location: 901 44th Street SE - - - Grand Rapids -Michigan -

Date posted: 21-May-2026

Business Function: Sales

Position Type: Full-Time/Regular

Description

Dealer Business Manager
Are you someone who enjoys building strong relationships and influencing outcomes ? Do you thrive in a fast-paced, collaborative environment where strategy, data, and people come together to drive business growth? If you're energized by partnering with others to create winning solutions and uncover new opportunities, this role could be a great fit.

Helping You Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard and valued - and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment.
• Offering additional variable compensation opportunities aligned to overall business performance.

You'll Support Meaningful Work By:

• Building and maintaining strong relationships with dealer partners and internal teams to drive alignment and performance
• Developing and executing dealer alignment plans that support both dealer and Steelcase business objectives
• Collaborating with cross-functional teams to support and advance customer sales opportunities
• Leveraging data, tools, and insights to identify growth opportunities and optimize sales outcomes
• Supporting and mobilizing dealer and internal resources to win and close customer opportunities
• Identifying and pursuing new business opportunities to grow market share across assigned and non-assigned dealers
• Implementing and supporting key programs, initiatives, and processes that enhance dealer performance and sales effectiveness

Minimum Qualifications:

• 3+ years of professional experience in sales, sales support, customer service, or a related field
• Prior experience working with or supporting a sales organization or sales process
• Demonstrated ability to build and maintain professional relationships across multiple stakeholders
• Ability and willingness to travel approximately 20-25% as needed

Desired Skills and Experience:

• Experience working within a dealer network or indirect sales model
• Familiarity with the office furniture industry or similar B2B environments
• Strong analytical skills with the ability to interpret data and identify trends or opportunities
• Experience with tools such as Excel or Tableau to support data-driven decision making
• Demonstrated ability to collaborate effectively across cross-functional teams
• Experience with relationship-based or consultative selling approaches
• Strong organizational, communication, and presentation skills

Doing better for people and planet
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at View email address on click.appcast.io.
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