Client Executive

Client Executive

Client Executives build relationships with prospective and existing clients to understand their business and technology needs and identify opportunities to deliver value through TierPoint's infrastructure, cloud, managed services, and security solutions. This role focuses on generating new business opportunities, developing client relationships, expanding existing accounts, and supporting consultative sales cycles that drive recurring revenue growth.

The ideal candidate is a motivated, relationship-oriented sales professional who enjoys prospecting, learning new technologies, and helping customers solve business challenges. Success requires strong communication skills, organization, curiosity, and a willingness to collaborate with internal teams and strategic partners to deliver solutions that meet customer needs.

At TierPoint, success requires ambition, resourcefulness, accountability, and tenacity. We operate with a bias for action and value sellers who build trust with customers, collaborate across teams, and take ownership of their results. Come join the world-class Sales Team we are building.

Note: This is a home office based role however, only local candidates in the Fairfield, CT; Westchester, NY; New York City, NY; Long Island, NY; and New Jersey markets will be considered.

Responsibilities

• Identify, prospect, and qualify new business opportunities with prospective clients who may benefit from TierPoint solutions.
• Support territory and account planning activities to prioritize prospects, build relationships, and generate a consistent sales pipeline.
• Develop relationships with prospective and existing clients to understand their business objectives, technology needs, and challenges.
• Identify opportunities to align TierPoint's data center, cloud, managed services, and security offerings with customer needs.
• Conduct outreach through phone, email, networking, meetings, and other prospecting activities to generate interest and establish client relationships.
• Prepare and deliver presentations, proposals, and solution recommendations with support from sales leadership and technical subject matter experts as needed.
• Partner with solution architects, engineering, operations, and other internal teams to develop solutions that address client requirements.
• Build relationships with strategic partners, including Microsoft and other technology providers, to identify referral and co-selling opportunities.
• Work toward established monthly and quarterly sales goals, including new business development and monthly recurring revenue (MRR) targets.
• Maintain an accurate sales pipeline by documenting activities, opportunity stages, next steps, and expected close dates in the customer relationship management (CRM) system.
• Provide timely sales forecasts and updates on pipeline activity, opportunities, and potential risks.
• Develop knowledge of TierPoint's solutions, the technology services industry, competitive offerings, and emerging customer needs.
• Support the growth and retention of existing client relationships by identifying opportunities for additional services and solutions.
• Provide high-quality internal and external customer service consistent with TierPoint's core values.
• Perform other duties as assigned by the manager.

Qualifications

• 5 + years of experience in sales, business development, account management, or a related customer-facing role.
• Experience with prospecting, lead generation, client outreach, or developing new business opportunities preferred.
• Interest in technology solutions, including data center services, managed services, public cloud, private cloud, hybrid infrastructure, cybersecurity, or IT consulting.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to build rapport, establish credibility, and develop productive relationships with clients, partners, and internal stakeholders.
• Strong organizational and time management skills, with the ability to manage multiple opportunities and priorities simultaneously.
• Demonstrated initiative, persistence, and willingness to learn in a goal-oriented environment.
• Ability to understand customer needs, ask thoughtful questions, and communicate the value of products and services.
• Ability to learn technical products and services and translate key features into relevant customer benefits.
• Comfort with prospecting, following up with potential clients, and working toward measurable sales goals.
• Ability to collaborate effectively with sales, engineering, solution architecture, operations, and partner teams.
• Ability to work independently and as part of a team in a fast-paced, collaborative environment.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems preferred.
• Experience selling into New England markets or familiarity with the regional business community and technology partner ecosystem preferred.

Preferred Experience:

• Prior experience in technology sales, business development, or account management.
• Exposure to data center services, managed services, public cloud, private cloud, hybrid infrastructure, cybersecurity, or IT consulting.
• Experience using a CRM system to track prospects, manage sales activities, and maintain pipeline visibility.
• Experience with structured sales processes, consultative selling, or recurring-revenue business models.

Working Conditions:

• Remote, hybrid, or office-based work environment depending on territory needs, customer meetings, and company expectations. Regular travel within the assigned territory may be required.
• This is a home office based role however, only local candidates in the Fairfield, CT; Westchester, NY; New York City, NY; Long Island, NY; and New Jersey markets will be considered.

Pay Transparency: TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $75,000.00 - $114,048.60