Director of Risk Management

Director of Risk Management

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Director of Risk Management is responsible for leading the organization's approach to identifying, assessing, and reducing risk across clinical and operational environments. This role partners closely with Quality, Clinical, Operational, and Legal leadership to build a proactive, data-driven risk management program that advances patient safety and organizational performance. This position emphasizes front-end risk prevention, system-level thinking, and cross-functional leadership, while ensuring effective coordination with claims and insurance activities.

Qualifications

• Bachelor's degree is required.
• 2 - 4 years leadership experience in healthcare required
• Current Georgia Licensed Registered Nurse (RN) is preferred.
• Compliance, legal, internal audit, risk management or similar regulatory/investigatory role experience required
• Strong leadership, communication, and stakeholder engagement skills preferred.
• Demonstrated ability to analyze data and translate insights into action preferred.
• Experience working cross-functionally with clinical, legal, and operational teams preferred.

Responsibilities

• Develop and implement an integrated risk management strategy aligned with patient safety and organizational priorities
• Identify system-level risks and translate findings into actionable operational improvements
• Serve as a key advisor to leadership on risk trends and mitigation strategies.
• Lead incident reporting, investigation, and root cause analysis processes
• Identify trends and emerging risks through data analysis and reporting
• Partner with clinical and operational leaders to reduce preventable harm and improve outcomes
• Collaborate with Quality and Patient Safety teams to align risk management efforts with clinical excellence initiatives
• Support development of programs that strengthen a culture of safety and accountability
• Partner with legal counsel on claims management processes and case review
• Ensure risk insights inform claims strategy and organizational learning
• Support administration of self-insurance and related programs
• Establish and maintain systems for tracking, trending, and reporting risk data
• Provide regular reporting and insights to senior leadership
• Lead cross-functional initiatives across Risk, Quality, Legal, and Operations
• Influence stakeholders at all levels without direct authority
• Promote a culture of continuous improvement and shared accountability

Core Competencies

These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.

2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.

3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.

4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.

5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.

6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.

7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.

8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.

9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.

10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.