Market Attendant

Market Attendant

The Market is a charming gourmet eatery and retail shop located in the lobby of The Inn at the Chesapeake Bay Beach Club in Stevensville, MD. Open daily for breakfast and lunch. Offering unique gifts perfect for every occasion – simple and grand!

We are hiring Market Attendants (no experience necessary – simply hardworking and customer focused individuals). Our Market Attendants assist customers with their food orders (both taking orders and delivering food); as well as assisting customers with their shopping experience in our gift boutique.

Responsibilities:

• Deliver exceptional guest service through professional presence, courteous engagement, and timely, solution-oriented support that consistently exceeds expectations.
• Execute accurate cash handling and point-of-sale transactions, including multiple payment methods, in full compliance with company policies and regulatory requirements.
• Maintain comprehensive knowledge of menu offerings, retail merchandise, amenities, and services to effectively promote sales and guide guest decisions.
• Ensure responsible alcohol service by verifying identification, monitoring guest behavior, adhering to TIPS guidelines, and escalating concerns appropriately.
• Support operational excellence by maintaining cleanliness, food safety standards, side work completion, table service, and overall market readiness throughout each shift.
• Assist with merchandising, promotional displays, inventory presentation, and overall retail organization to optimize visual appeal and revenue performance.
• Contribute to team effectiveness by supporting onboarding and training of new associates, collaborating with culinary partners, and sharing process improvement ideas.
• Uphold a safe, organized, and compliant work environment while effectively prioritizing tasks and maintaining composure during high-volume periods.

Competencies:

• Operational & Technical Excellence
• Professional Presence & Integrity
• Organizational Effectiveness
• Composure Under Pressure
• Adaptive Multi-Tasking
• Collaborative Partnership
• Meticulous Attention to Detail
• Communication & Guest Engagement

Job Types: Full-time, Part-time

Pay: $13.50 an hour + Tips

Benefits:

• Employee Discounts (at CBBC/TWI)
• 401K match up to 3% (12 months/1000 hours)
• Opportunity for internal growth
• Ability to work in multiple departments
• Accrued Sick Days
• Employee Meals
• Medical, dental, vision, PTO, Paid Holidays after 1 year for eligible full-time employees.

Restaurant type:

• Café.
• Coffee shop.
• Quick service & fast-food restaurant.

Shift:

• 8-hour shift.
• Day shift.
• Evening shift.

Weekly day range:

• Monday to Friday.
• Weekends as needed.
• Holidays.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.