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Customer Service Representative

Compunnel

Job Description

Job Description

Job Title: Customer Service Representative

Job Location: Lansing, MI

Pay Rate: $16.00/hr [Weekly Pay]

Shift Timings: 08:30 AM to 05:00 PM [Monday to Friday]

Contract Duration: 07 Months [Temp-To-Hire]

Job Description:

  • Manage customer accounts and maintain strong client relationships.

  • Handle high-volume customer calls and inquiries professionally.

  • Enter and process customer orders accurately.

  • Support product design and customization based on customer requirements.

  • Develop pricing, pricing strategies, and cost analyses.

  • Resolve customer issues and order discrepancies.

  • Assist with production scheduling and manufacturing coordination.

  • Learn manufacturing processes and machine capabilities.

  • Perform calculations involving pricing, decimals, and fractions with accuracy.

  • Maintain organized records and manage multiple tasks in a fast-paced environment.

  • Collaborate with internal teams to ensure timely and accurate order fulfillment.

  • Use Microsoft Office tools to support daily operations.

You should be proficient in:

  • Customer Service
  • Business-to-Business (B2B)
  • Inside Sales
  • Data Entry
  • MS Office
  • Sales

Vacancy posted 3 days ago
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