MedSpa Front Desk Receptionist

MedSpa Front Desk Receptionist Award-Winning Team | MondayFriday | Full-Time Join the team behind Northwest Arkansas' 2025 Best Weight Loss Clinic. At Renew Aesthetics, we believe every patient experience begins the moment someone walks through our doors. We're looking for a polished, personable, and highly organized Front Desk Receptionist who is passionate about exceptional customer service and excited to be part of a thriving medical aesthetics practice. This is more than a receptionist role- it's an opportunity to become the face of our practice. As the first point of contact, you'll help create a warm, welcoming, luxury experience while ensuring our front office runs seamlessly. If you enjoy building relationships, thrive in a fast-paced environment, and have a passion for aesthetics, wellness, and patient care, we'd love to meet you. What You'll Do Create an exceptional first impression by warmly welcoming every patient with professionalism and genuine hospitality. Answer incoming calls and patient inquiries with confidence, empathy, and outstanding customer service. Schedule appointments efficiently while optimizing provider schedules. Guide patients through a smooth and personalized check-in and check-out experience. Process payments accurately, including cash and credit card transactions. Maintain confidential patient records with precision and attention to detail. Educate patients on our aesthetic treatments, wellness services, skincare products, and current promotions. Maintain a beautiful, clean, and inviting reception area that reflects our luxury brand. Monitor and replenish front office and retail inventory. Utilize multiple software platforms, including Microsoft Office and electronic practice management systems. What Makes You a Great Fit A polished, professional appearance and positive attitude. A genuine passion for delivering five-star customer experiences. Strong communication and interpersonal skills with the ability to make patients feel comfortable and valued. Excellent organizational skills and attention to detail. Ability to multitask, stay calm under pressure, and adapt in a fast-paced medical environment. Tech-savvy with the ability to quickly learn new software systems. A dependable team player who is always willing to jump in and support coworkers. Qualifications High school diploma or equivalent (required) Minimum of 2 years of medical office experience (required) Minimum of 2 years of medical terminology experience (required) Minimum of 2 years of computer experience (required) Bilingual (English/Spanish) is a plus, but not required Med spa experience is preferred but not required. Schedule MondayThursday 9:00am - 5:00pm Friday 9:00am - 4:00pm Full-time In-person position located in Rogers, Arkansas Compensation & Benefits We value our team and offer a competitive benefits package, including: Competitive hourly pay based on experience 401(k) Health, dental, and vision insurance Life and disability insurance Paid time off Why You'll Love Working at Renew Aesthetics At Renew Aesthetics, we're passionate about helping people look and feel their best. Our award-winning team is committed to delivering outstanding patient care in a welcoming, modern, and professional environment. When you join Renew, you'll enjoy: Working in a beautiful, upscale medical aesthetics practice Being part of a supportive, collaborative, and energetic team Building meaningful relationships with patients who value exceptional service Helping create confidence and lasting positive experiences for every patient who visits our practice If you're ready to be the welcoming face of one of Northwest Arkansas' premier medical aesthetics practices, we'd love to hear from you. Location Requirement: Applicants must be able to reliably commute to Rogers, AR 72758 or relocate prior to their start date.