Accounts Receivable Specialist

Join a World-Class Manufacturing Company Paper Machinery Corporation (PMC) is a global leader in designing and manufacturing advanced paperboard cup and container forming equipment, helping customers around the world produce high-quality, sustainable packaging solutions. For more than 70 years, PMC has built its reputation on engineering excellence, innovation, and exceptional customer support, serving some of the world's most recognized foodservice and consumer packaging brands. With a commitment to quality, advanced manufacturing, and continuous improvement, PMC offers employees the opportunity to build rewarding careers while making a meaningful impact. We're seeking an experienced Accounts Receivable Specialist to join our Accounting team. This position is ideal for someone who enjoys building customer relationships, resolving payment issues, managing complex invoicing, and ensuring accurate cash flow in a manufacturing environment. Position Summary The Accounts Receivable Specialist is responsible for managing the complete accounts receivable process, including customer invoicing, collections, cash applications, account reconciliations, reporting, and customer account maintenance. This role supports both equipment sales and field service operations while working closely with customers, Sales, Service, and Accounting to ensure timely and accurate financial transactions. What You'll Do Accounts Receivable & Collections Manage customer accounts to ensure timely collection of outstanding balances. Contact customers regarding overdue invoices while maintaining positive business relationships. Research and resolve payment discrepancies and billing issues. Monitor aging reports and proactively follow up on past-due accounts. Document collection activities and maintain accurate account records. Cash Applications Apply daily customer payments accurately and promptly. Research and resolve unapplied cash and payment discrepancies. Reconcile customer accounts to ensure accurate balances. Coordinate with customers and internal departments to resolve payment questions. Billing & Invoicing Prepare and process customer invoices for machine sales, parts, and service work. Manage customer billing through customer portals and electronic invoicing systems. Process progress billing and installment invoices according to contract terms. Ensure invoices comply with customer purchase orders and contractual requirements. Maintain accurate customer billing records. Reconciliations & Reporting Perform account reconciliations and investigate discrepancies. Prepare accounts receivable aging reports and collection metrics. Assist with month-end closing activities related to receivables. Maintain accurate accounting records and supporting documentation. Provide reporting and analysis to Accounting leadership. Cross-Functional Collaboration Work closely with Sales, Service, Project Management, and Accounting teams. Support continuous improvement initiatives within the accounting department. Deliver outstanding customer service to both internal and external customers. Qualifications We're looking for someone who has: 3+ years of accounts receivable, collections, billing, or accounting experience. Experience processing customer payments and cash applications Experience with invoicing, including customer portals and milestone/installment billing Strong reconciliation and analytical skills Excellent organizational skills and attention to detail Strong written and verbal communication skills Proficiency in Microsoft Excel and Microsoft Office Experience with ERP/accounting software preferred Preferred Experience Manufacturing or industrial company experience Machine or capital equipment invoicing Service billing Customer portal invoicing Contract billing or progress billing Credit and collections Why Join Paper Machinery Corporation? Stable, growing manufacturing company with more than 100 years of success Collaborative and supportive work environment Opportunity to work with customers around the world Professional development and career growth opportunities Comprehensive benefits package including health insurance, retirement plan, paid time off, and paid holidays Paper Machinery Corporation is an Equal Opportunity Employer. #J-18808-Ljbffr