Year End Analyst

The Year End Analyst will be responsible for researching and managing changes to year‑end reporting guidelines. The Year End Analyst will review all exceptions and partner with other business units to map reporting triggers, create controls, clear exceptions, and ensure accurate reporting. The Year End Analyst will also drive process improvement to eliminate manual intervention and extensive loan level reviews, while ensuring the integrity of delinquency reporting data. The Year End Analyst will help the department to ensure the IRS, states, and customers receive accurate and timely tax reporting information. The Year End Analyst is a subject matter expert and is able to make critical reporting decisions without direct oversight. Management of daily, weekly, and monthly work that drives tax reporting through various methods of communication is an important component of this role. Responsibilities Responsible for managing timely and accurate reporting to customers, the IRS, and states, in accordance with their guidelines Responsible for partnering with other business units to ensure the accuracy of information reported to the customer, IRS and states Establish and foster a work culture at all levels within the operation, which is positive, collaborative, respectful, optimistic, and capable of driving long term operational sustainability Work with management to develop and implement new or revised processes, controls, and guidelines Identify gaps, perform research, and resolve issues with various potential outcomes Define control criteria that can improve processes and mitigate risk Ensure all policies and procedures reflect the actual processing within the area Gather any internal or external audit request materials Communicate any trends and/or problems and recommended solutions to management Ability to concisely communicate operational procedures internally and externally May lead or assist in the completion of special projects Perform all duties in accordance with RoundPoint Mortgage Servicing policies and procedures, investor requirements, and all state and federal regulations Qualifications Four or more years’ mortgage servicing experience preferred, with one or more years in default servicing or cash, and at least two years year‑end reporting experience Bachelor’s degree or equivalent mortgage servicing experience Excellent analytical, interpersonal, written and oral communication skills Excellent PC skills and full knowledge of MS Office products Excellent Excel skills (VLOOKUPs and formulas) ICE/BlackKnight/MSP experience Passport experience Demonstrated critical thinking, organizational, and problem-solving skills Able to handle complex tasks independently Ability to grasp “big picture” understanding of job function Demonstrated ability to identify, research, and resolve risks Customer service, team, and goal oriented with a positive attitude toward work and others Must be able to work within deadlines and under pressure Understanding of business analytics with the ability to define control reporting requirements Physical Demands & Working Conditions Ability to communicate effectively through speech and hearing, both in-person and over the phone. The employee is required to sit for extended periods of time and is occasionally required to stand and walk. Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents. Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally. Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis. The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present. Location Fort Mill, SC Coppell, TX Employee Status Exempt Travel None #J-18808-Ljbffr RoundPoint Mortgage Servicing