Provider Operations Associate / Lead [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Provider Operations Associate / Lead in the United States.

This role sits at the center of a fast-growing virtual care organization, focused on enabling a high-performing clinician network through efficient credentialing and payer enrollment operations. You will play a key part in ensuring clinicians are onboarded smoothly, accurately, and on time, directly impacting access to care at scale. The position blends hands-on operational execution with data-driven problem solving, offering exposure to workflows, systems, and cross-functional collaboration. You will help identify and resolve bottlenecks that affect clinician activation and compliance. The environment is dynamic and detail-oriented, with a strong emphasis on process improvement and operational excellence. It is well-suited for someone who enjoys structured work, analytical thinking, and improving systems over time in a healthcare technology setting.

Accountabilities:

• Own day-to-day credentialing and payer enrollment workflows, ensuring timely and accurate progression of clinician applications.
• Identify, troubleshoot, and resolve blockers across credentialing, enrollment, and re-credentialing processes.
• Support clinicians by guiding them through documentation requirements and resolving missing or incomplete information.
• Monitor compliance-related processes such as re-attestation and re-credentialing to prevent operational delays.
• Analyze operational data to identify trends, risks, and improvement opportunities in workflows.
• Prepare reporting and dashboards for internal stakeholders, audits, and leadership decision-making.
• Collaborate cross-functionally to improve processes, reduce manual work, and optimize operational efficiency.
• Communicate clearly with clinicians and internal teams to ensure alignment and smooth execution of workflows.

Requirements:

• 3+ years of professional experience in operations, healthcare, telehealth, or fast-paced startup environments.
• 1+ years of hands-on experience in credentialing and/or payer enrollment processes.
• Familiarity with tools such as CAQH Provider Data Portal and credentialing platforms (e.g., Verifiable or Medallion).
• Strong data analysis skills with experience using spreadsheets and dashboards to track and interpret metrics.
• High attention to detail with strong organizational and process management skills.
• Excellent written and verbal communication skills for interacting with clinicians and internal stakeholders.
• Proactive mindset with curiosity for improving workflows and operational systems.
• Interest in leveraging AI or automation tools to improve efficiency is a plus.

Benefits:

• Competitive base salary range: $60,000 – $85,000.
• Comprehensive health coverage including medical, dental, and vision insurance.
• Life insurance, short-term and long-term disability coverage.
• 401(k) retirement plan with employer match.
• Flexible paid time off and parental leave policies.
• Equity participation through stock options.
• Additional wellness, financial, and employee support programs.
• Remote work flexibility within the United States.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.