Dunkin' District Manager

Description Compensation and Benefits Competitive Salary Bonus Potential Auto Reimbursement Paid Time Off Health, Dental, Vision Benefits Supplemental Benefits 401K / Matching SNHU Discounted Tuition Program Opportunities for personal career growth within our team Job Summary We are seeking a positive, experienced individual to join our management team. Responsibilities Direct operations of the restaurants in the district, in accordance with brand and franchise standards, remaining engaged with guests and employees to continually improve upon and maintain the overall success of the district. Manage and lead daily operations in the district, striving towards excellence and continual improvement. Fiscal responsibility for the district; delegating and leading processes, meeting or exceeding sales goals, working within budgets, executing marketing initiatives, and overseeing and managing cash handling; understand and respond to financial reports and utilize information to take action to increase profitability. Lead and develop a dedicated team; recruiting, interviewing, hiring, and motivating team members. Continually train Store Managers; ensure understanding of scheduling based on line bars, and food cost management through par level ordering, inventory, and tracking waste; collaborate and follow-up with Training Manager(s) for new hires. Effectively communicate daily with team members; spend 4–8 hours per week with managers coaching and providing feedback; continually recognize achievements and resolve employee concerns; hold bi‑weekly team meetings; adhere to applicable employment laws. Maintain an elevated level of focus on 100% Guest Satisfaction by example and exceptional service. Ensure all company policies and procedures are adhered to including but not limited to food safety and cleanliness, product promotions, cash handling, loss prevention, cell phone usage, uniforms, and attendance, holding crew accountable and documenting any necessary disciplinary action. Ensure safety and security of team and guests; ensure performance of store level preventative maintenance of equipment and machines; act on property, building or equipment maintenance. Responsible for store coverage in manager’s absence to include any staffing shortages as well as weekends and holidays as needed; ensure stores open and close as scheduled. Be willing to maintain involvement within the district’s community. Requirements Must be 21 years of age or older. Must have a valid driver’s license. High School Diploma or GED. 3+ years of multi‑unit, high‑volume, food and beverage management, QSR experience preferred. Previous food and beverage experience as a Restaurant, General, or Hospitality Manager. Desire to be a team member within a growing organization. A positive attitude; elevated level of integrity; strong work ethic; ability to multi‑task and resolve conflict. Strong leadership abilities to successfully develop, manage and retain a team. Excellent interpersonal skills to be an example in providing the highest level of customer service. Strong organizational skills both tangible and administrative; strong communication skills. ServSafe and Food Allergen Awareness Certification. Lifting objects up to 50 lbs and able to stand for extended periods of time; work in repetitive motions. Company Information You are applying for work with a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr