Concierge Security Officer

Description

ConciergeOfficer

$23-$26/hour

Events

• Assist with the planning and execution of operational event logistics under the direction of the PM.
• Support event load-in setup breakdown and onsite production activities to ensure successful event execution.
• Assist with event planning and pre-production efforts including vendor coordination scheduling and tracking deliverables.
• Support the collection and tracking of event-related costs in accordance with established budget guidelines (shared responsibility).
• Place orders for event materials and supplies and monitor delivery status to ensure timely arrival.
• Coordinate vendor communications confirmations and logistical requirements.
• Prepare event materials including signage branded collateral promotional items and giveaways (shared responsibility).

• Assist with post-event recaps evaluations and documentation of key learnings and opportunities for improvement.

  Tenant & Guest Experience

• Assist with the preparation and distribution of the monthly tenant newsletter (shared responsibility).
• Deliver exceptional customer service by supporting guest check-in and enhancing the overall onsite guest experience.
• Fulfill guest and tenant requests including but not limited to dining orders restaurant reservations dry cleaning services package deliveries bell cart assistance and other concierge-related services. Maintenance requests may be coordinated as needed and at the direction of the PM.
• Collaborate with property team members to coordinate guest and tenant needs ensuring a seamless and positive experience.
• Document and communicate guest compliments concerns complaints and feedback to the PM for appropriate follow-up and resolution.
• Utilize proper radio communication etiquette and designated call codes to effectively perform assigned duties and coordinate with property personnel.
• Greet and assist all guests and tenants in accordance with Sunset Media Centers hospitality standards telephone protocols and guest service procedures.
• Maintain knowledge of property services amenities tenant resources and building operations to effectively assist guests and tenants.
• Perform other duties and special projects as assigned.

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355000 employees worldwide and over 150000 clients.

Securitas plays an essential role for our clients and in society. TheConciergeOfficerposition helps maintain a safe and secure environment for our clients byremaining visibleactivelymonitoring thepremisesandmaintaining access preserve order whileenforcingregulations and directives for a client site pertaining to personnel visitors and the area. Frequently ourConciergeOfficers will provide customer service and information to aclients employees and customers.

We are driven by a clear corporate culture and purpose which helps us live according to our values ofIntegrity Vigilance and values are at the heart of our culture help define who we are and guide our actions.

TheConciergeOfficer is apublic facingcustomer you have receptionist hospitality or retail industry background you are a great fit for this role. No customer service experience No problem! With a positive attitudeand outgoing personality we will provide the training and knowledge you need to be successful in the security industry.

Are you interested in being part of our Team

• Apply quickly and efficiently online

• Interview from the convenience of your own home

• Weekly pay

• Competitive benefits

• Flexible schedules

With over 80 years of protecting the things that matter weveseen more than most. Thatswhy Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

#AF-PENT

Required Experience:

Unclear Seniority