Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Quality Assurance Analyst - RCA & Service Desk (Secret)

Integral Federal, Inc.

Integral Federal, Inc. is seeking a Quality Assurance Analyst to join a contact center support team for a federal agency. This role is critical in ensuring high service standards through monitoring and enhancing the quality of customer interactions while providing Root Cause Analysis (RCA) to address issues effectively. Candidates must have at least six years of relevant experience and maintain an active Department of Defense SECRET clearance. Located on-site in Tysons, VA, the position offers benefits like medical insurance, paid time off, and professional training reimbursement. #J-18808-Ljbffr Integral Federal, Inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Quality Assurance Analyst - RCA & Service Desk (Secret) in Mc Lean, VA vacancy
  • InDev is seeking a Quality Assurance (QA) Analyst with technical writing responsibilities that bridges the gap between software development and end...  .... Clearance: U.S. Citizen; Active DHS Clearance, DoD Top Secret Clearance, or Q-level Clearance. WHY INDEV Innovative Environment... 
    Suggested

    Indev

    Washington DC
    4 days ago
  • A technology and operational support firm seeks a Software Quality Assurance Analyst in Arlington, VA. The role involves programming, testing software...  ...standards are met. Candidates must have an active U.S. Secret clearance and a Bachelor’s degree in a relevant field,... 
    Suggested
    Full time

    Client Solution Architects

    Arlington, VA
    4 days ago
  • A leading technology service provider in Arlington, VA, is looking for a Software Quality Assurance Analyst. This role involves testing software programs to ensure they meet user...  ...’s degree in a related field, an active Secret Clearance, and three years of experience in... 
    Suggested
    Full time
    Contract work

    Client Solution Architects

    Arlington, VA
    5 days ago
  •  ...(CSA) is currently seeking a Software Quality Assurance Analyst to support a program at Arlington, VA....  ...integrated technology and operational support services to meet the defense and federal sector...  ...: Must possess and maintain an active Secret ClearanceBachelor’s degree in... 
    Suggested
    Work at office

    Client Solution Architects

    Arlington, VA
    3 days ago
  • $150.47k

     ...We Are Tria Federal delivers digital services and technology solutions that support...  ..., technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning...  ...encouraged to apply. Software Quality Assurance Analyst Softrams, a Tria Federal company,... 
    Suggested
    Remote work
    Relocation

    Tria Federal (Tria)

    Arlington, VA
    3 days ago
  • $33.66 per hour

    Summary The Quality and Sustainability Analytics Food and Import Specialist provides daily...  ...following activities in accordance with Quality Assurance Standards: sample evaluation, planning...  ...Prolonged periods sitting at a desk and working on a computer Must be able to... 
    Work at office

    Lidl Atlanta

    Arlington, VA
    4 days ago
  •  ...for you! As the Submarine Quality Assurance (QA) Requirements Analyst on Serco’s Team Submarine...  ..., and disposal of in-service submarines. The Team Submarine...  ...An active or current Secret clearance. US Citizenship...  ...com or call the HR Service Desk at (***) ***-****, option 1... 
    Contract work
    For subcontractor
    Work at office
    Local area
    Remote work
    Flexible hours

    Serco

    Bethesda, MD
    3 days ago
  • DescriptionThe Red Gate Group is seeking an experienced Quality Assurance Analyst to support the Defense Intelligence Agency (DIA). In this role...  ...activities across ServiceNow platform implementations and IT service delivery initiatives, establishing quality standards,... 
    Full time
    Contract work
    For contractors
    Work at office
    Local area
    Immediate start
    Monday to Friday
    Flexible hours

    Red Gate

    Washington DC
    3 days ago
  • Company DescriptionAmerica Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and...
    Immediate start
    Remote work

    AmNet Services

    Reston, VA
    7 hours ago
  • $86.6k - $181.8k

    Job Title: Network Knowledge Management Quality Assurance AnalystJob Category: Information TechnologyTime Type: Full timeMinimum...  ...experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The ideal candidate will ensure the... 
    Contract work
    Work experience placement
    Local area
    Flexible hours

    CACI International

    Springfield, VA
    3 days ago
  • $86.6k - $181.8k

    Job Title: Network Event Management Quality Assurance AnalystJob Category: Information TechnologyTime...  ...Event Management Quality Assurance Analyst to ensure the highest standards of...  ...and management of IT events to prevent service disruptions and maintain optimal system... 
    Contract work
    Work experience placement
    Local area
    Flexible hours

    CACI International

    Springfield, VA
    3 days ago
  • $34.6k - $120.95k

     ...day we honor our iconic brand by offering quality coverage to millions of customers and...  ...Under limited supervision, DEVELOPS quality assurance criteria in conjunction with...  ...handling experience acceptable if now in a analyst role.Exposure across multiple claim types... 
    Hourly pay
    Work experience placement
    Local area

    Geico

    Bethesda, MD
    5 days ago
  •  ...Quality Assurance Analyst City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused...  ...accuracy, and completeness of post-closing documentation, loan servicing activities and operational processes within the Credit... 

    City First Bank

    Washington DC
    4 days ago
  • $72.4k - $129.2k

     ...decision-making? Join FINRA's Information Operations team as a Quality Assurance Analyst, where your work directly supports investor protection and...  ...working in a regulatory, compliance, or financial services environment Experience conducting QC in support of government... 
    Full time
    Temporary work
    For contractors
    For subcontractor
    Local area
    Immediate start
    Weekend work
    Afternoon shift

    FINRA

    Rockville, MD
    2 days ago
  • E-Logic is seeking a detail-oriented Quality Assurance (QA) Analyst to support the U.S. Department of Education's Impact Aid Grant System (IAGS). The QA Analyst will conduct quality assurance reviews of software deliverables, verify compliance with project requirements... 

    E Logic

    Washington DC
    1 day ago
  • Softrams, a Tria Federal company, is seeking a Software Quality Assurance Analyst to join our federal government testing team at our Arlington, VA location. You will design and execute test scenarios for black box and grey box testing, employing use-case, boundary value... 

    Tria Federal (Tria)

    Arlington, VA
    4 days ago
  • $100k - $140k

    Position Title: ServiceNow QA Analyst Location: Hybrid (Arlington, VA - 2x a week) Other...  ...someone who is passionate about platform quality, operational excellence, and continuous improvement...  ...U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (... 
    Permanent employment
    Contract work
    Temporary work
    Remote work
    Monday to Friday
    Flexible hours

    Sprezzatura LLC

    Arlington, VA
    4 days ago
  •  ...certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Quality Assurance Analyst. Location: Washington, DC. The overall purpose of position: Supports "AI... 

    Ampcus, Inc

    Washington DC
    3 days ago
  • 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations... 
    Local area

    360 IT Professionals

    Washington DC
    5 days ago
  •  ...and enterprise content/data management services. We have developed our methodologies and...  ..., which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-...  ...3" Job Description Job Title: Quality Assurance Analyst -Senior Location: Washington, DC Job Description... 

    Comtech LLC

    Washington DC
    1 day ago
  • Overview Quality Assurance Analyst - Essex Management (Contingent Role) Location: US Remote Notice to Candidates: Employment in this position is expressly contingent upon Essex Management’s receipt of a contract award from the Federal Government. About Essex / Emmes Group... 
    Contract work
    Casual work
    Currently hiring
    Local area
    Remote work
    Work from home
    Flexible hours

    Emmes

    Rockville, MD
    3 days ago
  •  ...global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. Job Title: Quality Assurance - Business Analyst. Location: Washington, DC. The candidate shall also demonstrate the... 
    For contractors
    Work at office

    Ampcus, Inc

    Washington DC
    21 hours ago
  • $85k - $100k

    Hive Group, LLC is seeking an Acquisition Quality Assurance Specialist to conduct quality reviews on contract files and assess procurement practices. This position requires analytical skills, collaboration with stakeholders, and knowledge of federal procurement processes... 
    Contract work
    Work at office
    1 day per week

    Hive Group, LLC

    Mc Lean, VA
    1 day ago
  • $125k - $135k

     ...Senior Software QA Tester, you will be responsible for ensuring the quality of our software products through comprehensive manual and...  ...testing, with a minimum of 5 years of experience in software quality assurance. Requirements: US citizenship required. Candidate... 
    For contractors
    Remote work
    Work from home
    Flexible hours

    JCD Staffing

    Washington DC
    3 days ago
  •  ...Sr. QA Analyst The Sr. Quality Assurance (QA) Analyst will work on multiple programs/systems simultaneously for the Amtrak Digital Technology (DT) Safety & Security Team. The Sr. QA Analyst will interact with all members of the project team including architects, business... 

    Samprasoft

    Washington DC
    3 days ago
  • Kaiva Tech, LLC seeks a Federal Student Aid Quality Assurance Specialist to ensure accuracy, consistency, and compliance of regulatory case determinations in a performance-based contract environment. The role conducts structured quality reviews, applies evaluation criteria... 
    Remote job
    Full time
    Contract work

    Kaiva Tech, LLC

    Washington DC
    3 days ago
  • The Sr. Quality Analyst position requires a professional with strong functional technical skills for the single Total Efficiency and Safety Tests Systems (TESTS) project to plan, lead, and coordinate all phases of testing. Required Test case development, independent troubleshooting... 

    Infojini

    Washington DC
    5 days ago
  • Emmes is hiring a Quality Assurance Analyst, responsible for ensuring compliance with FDA standards in software development. This role involves evaluating systems and documentation, supporting CSV plans, and collaborating with internal teams to maintain quality throughout... 
    Remote job
    Flexible hours

    Emmes

    Rockville, MD
    1 day ago
  • Powersolv Inc. in Washington DC is looking for a Quality Assurance Analyst to support software testing and development projects. This role requires a Bachelor's degree and 4 years of experience in QA testing. You will develop test plans, execute test cases, and document... 

    Shell Lubricants Hub Hamburg

    Washington DC
    4 days ago
  •  ...3y in SDLC (QA, UAT or data analyst). BIG PLUS: testing. Other bonus...  ...Analyst in Application Quality and Business Support is responsible...  ...managers, and quality assurance teams, to plan, execute, and...  ...Information Technology Industries IT Services and IT Consulting Referrals... 
    Full time

    Unisys

    Rockville, MD
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Quality Assurance Analyst - RCA & Service Desk (Secret). Be the first to apply!