Associate Hardware QA Tester

Job Description

Job Description

Company Description

At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. 

Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. 

Our Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.

This is an office based role and requires reporting to our HQ in Baltimore daily.

• Execute test plans based upon product requirements
• Leverage issue-tracking software to maintain a list of known defects
• Perform functional, user experience, user acceptance, and performance testing for our suite of software and mobile products as assigned
• Identifies gaps in test procedures based on business requirements
• Clearly isolate, reproduce, and document bugs in pre-production and customer environments
• Conduct hands-on testing and troubleshooting, analysis of failure trends and root cause / corrective actions
• Work cross-departmentally to investigate, reproduce, and resolve customer reported issues
• Contribute towards process and product documentation and refinement as necessary
• Participate in design reviews and provide feedback on hardware architecture and implementation
• Perform hands-on testing of prototypes and production units
• Troubleshoot complex hardware and software problems
• Isolate the root cause of defects and work with engineering teams to resolve them
• Assist in building out new test environments and capabilities
• Other duties as assigned

• Excellent problem-solving skills
• Strong attention to detail
• Ability to document testing processes for use in technical manuals and/or product support site
• Ability to work effectively in a team environment and communicate clearly with both engineering and non-engineering teams
• Ability to troubleshoot complex hardware and software issues
• Experience with prototype debug tools such as oscilloscope and multimeter, as well as techniques to identify and resolve issues
• Ability to travel on occasion 

• Scripting/coding experience with Python or PowerShell
• Basic understanding of electrical circuits/schematics
• Strong foundational understanding of IP connected devices

• Bachelor’s degree or equivalent experience
• Internship or academic project experience in hardware testing or electronics preferred

• Paid Time Off
• Paid Holidays
• 401(k) Retirement Plan 
• Medical, Dental, and Vision Plans
• Short-term Disability, Accident, Hospital, and Cancer Insurance
• Live Near Your Work Homebuying Incentive Program
• Employee Referral Bonuses

The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.

Additional Information:

All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.

Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.

Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All your information will be kept confidential according to EEO guidelines.

AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.