Medical Receptionist - Pediatric Urgent Care Clinic

Medical ReceptionistAt MultiCare Mary Bridge Children's Hospital & Health Network, caring for kids is more than what we do — it's our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound, we provide a comprehensive network of care designed specifically for children and adolescents.Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported.FTE: 0.01, Shift: Variable, Schedule: Variable - Per DiemThis per diem Medical Receptionist position would primarily support our Pediatric Urgent Care Clinic in Gig Harbor, but would also allow you to pick up additional shifts and support our Pediatric Urgent Care Clinics in Tacoma at James Center and in Olympia.Position SummaryThe Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.RequirementsPost high school office procedures preferredMinimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical settingCustomer service experienceDegree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experienceAbout Mary Bridge Children'sFor more than 70 years, MultiCare Mary Bridge Children's Hospital & Health Network has cared for children and families across the South Sound. Anchored by an 82-bed pediatric hospital in Tacoma, Mary Bridge offers a Level IV Neonatal Intensive Care Unit, a 24-hour pediatric-only Emergency Department and a state-designated Level II Pediatric Trauma Center.As a comprehensive pediatric health network, Mary Bridge delivers expert, family-centered care across inpatient, outpatient and specialty services, supported by multidisciplinary teams dedicated to the unique needs of every child and family we serve.Why Mary Bridge Children's?Built for children and familiesDelivering care designed specifically for kids and the families who support them, with a strong focus on family-centered care.Award-winning careNamed a Top Children's Hospital by The Leapfrog Group, earning this national recognition six times in the past eight years, with physicians consistently recognized on Top Doctors lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune.Growing for the futureA new pediatric hospital and medical office building designed to support the future of children's care.Well-being and supportGenerous time off, wellness resources and programs designed to help you maintain balance in your work and life.Living our valuesRespect, integrity, kindness and collaboration guide how we care for patients, communities and each other.Pacific Northwest lifestyleWork and live where natural beauty, adventure and strong community connections are part of everyday life.Pay and Benefit ExpectationsWe provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.